Slot Attendant
Pure Canadian Gaming Corp.•Calgary, AB
•Onsite
About The Position
Slot Attendants are some of our most valuable front-line people and assist our slots customers in many ways. This position requires an individual who has strong interpersonal communication skills, is energetic, and a team player willing to learn new skills.
Requirements
- Able to maintain security clearance
- Must be available to work scheduled days, evenings, and weekends
- Fluent in the English language
- Have reliable means of transportation
- Maintain an updated AGLC Gaming Worker’s license
- Ability to grasp instructions and adjust to changing conditions
Responsibilities
- Ensure guests are provided with superior customer service
- Adhere to policies and procedures outlined on the slot floor
- Administer hand pay jackpots, bill exchanges with guests, machine maintenance including diagnosis of machine malfunctions, ticket games, and game diagnostics
- Balance assigned daily cash float
- Identify and report counterfeit bills
- Responsible for the initial response to customer complaints, claims, and inquiries
- Ensure compliance with AGLC terms and conditions
- Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests
- Support and communicate with all associates on the casino gaming floor
- Execute daily assigned operational goals and objectives
- Ensure the slot floor meets desired presentation for guests
- Maintain a positive and respectful attitude with a “One Team” mindset
- Actively promote the Casino’s Players Club
- Uphold a teamwork appearance helping where available or when requested
- Any other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
