Sleep Expert- Sales

Mattress Firm•Crystal River, FL
•$60,000 - $63,000•Onsite

About The Position

The Sleep Expert elevates and enhances the customer’s in-store experience by serving as a trusted sleep authority and offering best-in-class products. The role involves executing Mattress Firm selling programs using digital tools and supporting a seamless omnichannel experience to create a compelling environment centered on the customer. Sleep Experts build customer relationships, provide product and technical knowledge, drive individual sales performance, and help customers find products that support better sleep.

Requirements

  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.

Responsibilities

  • Cultivate strong customer relationships and create an environment where the customer is always at the center.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and the services they offer.
  • Use social media to positively impact brand awareness and increase sales.
  • Lift, push, or pull 50 pounds or more.

Benefits

  • Career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • On-demand pay
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories
  • Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company’s discretion
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