Sleep Expert - Sales

Mattress Firm•Jordan Creek, OR
•$57,000 - $70,000•Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and recommending best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience, creating a compelling environment centered on the customer. The position may support stores within a 30- to 45-minute radius of the home store location.

Requirements

  • Legal authorization to work in the United States without sponsorship; proof of work eligibility is required.
  • Ability to lift, push, or pull 50 pounds or more.

Responsibilities

  • Build strong customer relationships and create a customer-centered environment.
  • Provide customers with technical and product information and serve as a subject matter expert.
  • Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchases, including resolving customer issues and sending delivery reminders.
  • Stay aware of competitors, their advertisements, and the services they offer.
  • Use social media to positively affect brand awareness and increase sales.
  • Lift, push, or pull 50 pounds or more.

Benefits

  • On-the-job training and development programs with career growth opportunities.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the company's discretion.
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