Sleep Expert - Sales

Mattress Firm•Rockwall, TX
•$55,000 - $67,000•Onsite

About The Position

The Sleep Expert elevates the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products. The role uses Mattress Firm selling programs and digital tools to support a seamless omnichannel experience and create a compelling, engaging environment centered on the customer. The position is bilingual in Spanish. Compensation is a stated range of $55,000–$67,000 per year, depending on qualifications and experience; eligible roles may also receive discretionary bonus opportunities. The posting states that applicants must be legally authorized to work in the United States without sponsorship.

Requirements

  • Bilingual in Spanish.
  • Legal authorization to work in the United States without the need for sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift, push, or pull more than 50 pounds.

Responsibilities

  • Create a customer-centered environment by cultivating strong relationships.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, including resolving issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and services.
  • Use social media to positively affect brand awareness and increase sales.
  • Lift, push, or pull more than 50 pounds.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Potential additional bonus opportunities for eligible leadership and individual contributor roles, awarded at the company's discretion.
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