Sleep Expert- Sales

Mattress Firm•Lady Lake, FL
•$60,000 - $65,000•Onsite

About The Position

The Sleep Expert elevates the customer's in-store experience by serving as a trusted sleep authority and offering best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience to create a compelling, engaging environment centered on the customer. Sleep Experts help customers find a mattress that supports better sleep and contribute to an exceptional in-store experience. Compensation is described as a competitive annual pay range of $60,000–$65,000, depending on qualifications and experience; eligible roles may also have discretionary bonus opportunities.

Requirements

  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift, push, or pull 50 or more pounds.

Responsibilities

  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and services.
  • Leverage social media to positively impact brand awareness and increase sales.
  • Lift, push, or pull 50 or more pounds.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available for eligible roles and awarded at the Company's discretion.
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