Sleep Expert - Sales

Mattress Firm • Seattle, WA

3d • Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and recommending best-in-class products. The role uses Mattress Firm selling programs and digital tools to support a seamless omnichannel experience and create an engaging, customer-centered environment. Sleep Experts build customer relationships, provide product and technical knowledge, drive sales performance, and support company values and initiatives. Compensation is a competitive annual pay range of $62,000 to $76,000, depending on qualifications and experience; eligible roles may also receive discretionary bonus opportunities. The posting states that applicants must be legally authorized to work in the United States without sponsorship and provide proof of eligibility.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to lift, push, or pull 50 or more pounds.

Responsibilities

• Cultivate strong customer relationships and create an environment where the customer is always at the center.
• Provide technical and product knowledge to customers and serve as a subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
• Maintain awareness of competitors, their advertisements, and services.
• Use social media to positively impact brand awareness and increase sales.
• Execute Mattress Firm selling programs using digital tools to support a seamless omnichannel experience.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed