Skincare Coordinator

Cosmetic Physician Partners • Traverse City, MI

1d • Onsite

About The Position

The Skincare Coordinator supports patients exploring cosmetic treatments by answering questions, explaining services, and helping them make informed decisions. The role builds relationships with patients and contributes to their experience and ongoing connection with the practice.

This onsite, full-time position coordinates cosmetic appointments and sales, manages checkout and follow-up scheduling, and works with the team to promote services and achieve shared sales goals. The schedule is Mondays and Wednesdays from 8 a.m. to 5 p.m., Tuesdays and Thursdays from 8 a.m. to 6 p.m., and Fridays from 8 a.m. to 12 p.m.

Requirements

• Previous experience in sales, luxury retail, hospitality, customer service, or another client-facing environment.
• Excellent communication and relationship-building skills, with a confident and outgoing personality.
• A goal-oriented, sales-driven mindset and the ability to make recommendations and motivate patients to take the next step.
• Strong organizational, multitasking, and computer skills, with a proactive approach to problem-solving.
• A genuine passion for beauty, skincare, wellness, and medical aesthetics, and enthusiasm for learning about treatments and services.
• A positive, dependable team player who enjoys collaborating and contributing to shared success.

Responsibilities

• Respond to patient inquiries about cosmetic services, explain treatments, and recommend products, promotions, and memberships.
• Proactively fill gaps in provider schedules, coordinate appointments, and identify opportunities to enhance the patient experience.
• Manage the checkout process, process payments, schedule follow-ups, and encourage rebooking.
• Understand patients’ individual goals, provide personalized recommendations, and support patient retention.
• Collaborate with the team to achieve shared sales goals, promote cosmetic services, and deliver an exceptional patient experience.

Benefits

• Competitive compensation package with a salary recognizing skills and experience.
• Health and dental benefits.
• 401(k) matching.
• Free and discounted aesthetic services and products.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed