Ski Valet

Vail Resorts • Vail, CO

4d • $22 - $28 • Onsite

About The Position

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Requirements

• High school diploma or equivalent required.
• Some college experience preferred.
• The ability to work in a fast paced, multi-tasked environment with high profile members.
• Presents excellent communication skills, both written and oral are essential.
• Previous guest service experience is required, preferably working directly with elite, sophisticated individuals.
• Must be able to work the whole season, weekends and holidays.
• Lift, transport up to 50 pounds.
• Ability to mop, sweeps, vacuum, shovel snow and move large carts of skis.
• Must be able to operate appropriate machinery such as vacuum cleaners, wet vacuums, carpet cleaners, and hand tools (including screwdrivers, pliers, and small wrenches).
• Writing, reading, speaking and listening in English.
• Must be able to reasonably and rationally handle guest complaints and questions in a calm manner.
• Must consistently be able to multi-task.
• Ability to work outside in adverse winter conditions.
• Will be working with, exposed to, handling, and mixing of cleaning chemicals.
• Unexcused absences will not be tolerated. If you must be absent, it is your responsibility to find a replacement and inform your supervisor of the situation.
• Use of drugs or alcohol while on duty is cause for immediate dismissal.
• Staff must be willing to work weekends, holidays, and during the week as needed.

Nice To Haves

• Some college experience preferred.

Responsibilities

• Valet all members’ and guest’s ski equipment with applicable labels, put into inventory, and stored in an organized fashion.
• Maintain club lobby cleanliness for guest arrival.
• Front desk, fill in when necessary.
• Locates and delivers members’ and guests’ ski equipment to member when member and/or guest arrive each day to go skiing.
• Receives, tracks, and transports members and guests skis to ski storage at the end of ski day or when member and/or guest are done skiing for the day.
• Document all ski tuning instructions, coordination and transport equipment to and from the ski shop.
• Changes light bulbs, performs minor maintenance as needed.
• Assists food and beverage staff with daily services.
• Make cookies and present them in the Club Room with milk daily.
• Assists with restroom cleanliness checks.
• Dust, sweeps, mops, and vacuum as directed.
• Performs special requests as directed by club managers.
• Assists members by answering questions promptly and courteously.
• Contributes to team effort by accomplishing related directives as needed.
• Problem solves member issues within authority level, direct to upper management for decisions.
• Arrives on time and in uniform for shift.
• Is professional at all times when discussing the club.
• Participates in all mandatory staff meetings and trainings.
• Greets members and guests by name.
• Engages members and guests in conversation.
• Assists with member/guest requests.
• Cooperates and take direction from peers by assisting them as needed.
• Complies with facility usage policies.
• Be present and available for any member needs.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED