Ski Valet

Vail Resorts • Avon, CO

4d • $20 - $23 • Onsite

About The Position

The Ski Valet plays a critical role in delivering an exceptional member experience by providing professional, personalized, and efficient ski equipment services. This position is responsible for the daily handling, storage, transportation, and preparation of member ski and snowboard equipment while maintaining high standards of service, organization, and discretion.

Requirements

• Previous hospitality, guest service, luxury service, or ski industry experience are preferred.
• Knowledge of ski and snowboard equipment, maintenance, and handling practices are preferred.
• Outstanding interpersonal and communication skills.
• Ability to remain calm, professional, and solutions-focused when addressing member concerns.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Ability to work effectively with high-profile members while maintaining professionalism.
• Ability to safely lift and carry up to 50 pounds.
• Ability to move and maneuver large rolling ski racks and equipment carts safely.
• Ability to stand, walk, bend, and perform physical tasks throughout the workday.
• Ability and willingness to work outdoors in winter weather conditions for extended periods.
• Must be available to report to work by 7:30 a.m., in uniform and ready to begin duties.
• Must be available to work flexible schedules, including weekends, holidays, and peak vacation periods.

Responsibilities

• Provide warm, professional, and personalized service to members and guests at all times.
• Greet members by name whenever possible and engage in friendly, meaningful interactions.
• Anticipate member needs and provide timely assistance with equipment and other requests.
• Monitor member arrivals and departures from the slopes, ensuring skis and equipment are readily available.
• Address member questions and concerns promptly, professionally, and courteously.
• Prepare and deliver member skis and snowboards to designated areas in a timely manner.
• Retrieve equipment following members' return from the slopes.
• Transport ski equipment between valet operations, storage locations.
• Organize and stage equipment based on daily and weekly member usage schedules.
• Maintain accurate inventory records for all member equipment.
• Coordinate ski tuning and repair services, including documentation, and retrieval.
• Log daily ski activity and maintain accurate operational records.
• Maintain a clean, organized, and safe ski storage area, workspaces, and outdoor service locations.
• Assist with general Club operations and member requests as needed.
• Follow all safety procedures when handling equipment, operating racks, and moving inventory.
• Demonstrate flexibility and teamwork by supporting fellow team members and department operations.
• Arrive on time, in proper uniform, and fully prepared for scheduled shifts.
• Represent the Club in a professional and positive manner at all times.
• Maintain a cooperative attitude and respond positively to feedback and direction from managers and peers.

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed