Ski & Ride Support Staff - Winter 26/27

Snowbasin Resort•Ogden Valley, UT

5h•Onsite

About The Position

The Ski and Ride Support staff will serve as a professional representative of Snowbasin Resort. They will be a member of an interdependent team dedicated to creating the best possible environment for taking and teaching a ski or snowboard lesson. Not only will they work with guests, but also with other employees, fulfilling a high level of guest service to all.

Requirements

Ability to ski/snowboard will be necessary.
Able to obtain Food Handlers Permit

Responsibilities

Recognizes that service is our product and helping guests have great experiences is our primary job.
Assist in lesson set up and child supervision before and after lessons
Assist in with children’s lunch process and able to obtain Food Handlers Permit
Assist with lessons on-snow, by riding the chairlift with children, and/or other duties as assigned.
Set up and tear down of children’s facilities including but not limited to fencing and toys.
Greets and assists guests in a friendly, helpful, respectful manner.
Provides exceptional customer service to guests, such as giving directions and resort information.
LISTENS to guest’s needs and concerns.
Reads and complies with Snowbasin Employee Handbook and Ski/Snowboard procedures, including grooming, dress and behavior standards.
Supplies personal ski and snowboard equipment and maintains it in a safe, functional and attractive condition. Ability to ski/snowboard will be necessary.
Appreciates that teamwork is essential for the success of the guests, Ski and Ride Department and Resort.
Cooperates with all Resort employees and co-workers in the performance of their duties.
Maintains good humor and cooperative attitude in all dealings with guests, co-workers and supervisors.
Looks for ways to better serve the guests, Snow Sports Department and Resort.
Operate with a safety-first mindset
Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).
Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.
Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
Operate equipment in a safe manner