Ski and Ride Center Staff RETURNING STAFF ONLY - Winter 26-27

Alterra Mountain CompanySandpoint, ID
$14 - $16Onsite

About The Position

This is a seasonal position for returning staff for the Winter 26-27 season at Schweitzer. The role involves performing sales transactions for Ski and Ride School lessons, tickets, and rentals. Key responsibilities include cashiering, organizing rental forms, understanding rental equipment and lesson programs, and accurate data entry. Schweitzer is known for its friendly, inclusive culture and is growing to enhance mountain access and village life.

Requirements

  • English reading, writing and verbal communication skills.
  • Basic math skills.
  • Computer skills required with previous point of sale system experience.
  • Cash handling experience.
  • 10-key typing.
  • Ability to stand/walk for a full 8-hour shift.
  • Strong public relations and guest service background.
  • Ability to multi-task in a fast-paced environment.

Nice To Haves

  • Previous guest service experience preferred.
  • Ski and Snowboard experience helpful to be able to assign correct ability levels to guests.

Responsibilities

  • Process sales and order fulfillment through our Point of Sale computer system, including processing discounts, coupons and other product specials.
  • Sell daily Ski and Ride School lessons, lift ticket products as well as season long products, including seasonal rental equipment and School Group lessons.
  • Assist guests in selecting the best product or package to fit their needs.
  • Help guests fill out appropriate paperwork and enter this information accurately in our point of sale database.
  • Work closely with the Ski and Ride School to schedule private lessons and attach lessons to requested instructors properly.
  • Use 2-way radios for communication.
  • Answer phone and return calls on our Ski and Ride School phone line.
  • Balance cash and card transactions within the daily till and point of sale.
  • Handle both positive and negative guest interactions with grace and composure, maintaining a helpful and empathetic demeanor.
  • Maintain strong knowledge of Schweitzer and all product offerings including village activities and special events.

Benefits

  • Free Alterra Mountain Resort pass
  • Employee housing
  • Discounted onsite childcare
  • Accrued paid sick leave
  • 401(k) match
  • Great discounts and access to pro deals
  • Full medical benefits (depending on employment status)
  • Vacation time (depending on employment status)
  • Paid parental leave (depending on employment status)
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