Ski & Ride Coordinator
Smugglers’ Notch Resort Vermont•Jeffersonville, VT
•Onsite
About The Position
Love sharing your passion for winter fun and mountain life? So do we! Join the team that helps guests kick off their best days on the mountain! As a Winter Adventure Coordinator, you’ll be part of the front-line magic, helping families plan unforgettable winter memories, whether it’s choosing the perfect Ski & Ride School program, finding the right lift ticket or pass, or guiding them to fun beyond the slopes.
Requirements
- A friendly, enthusiastic communicator with a positive, can-do attitude
- Someone who thrives in a fast-paced, guest-focused environment
- Strong computer and multitasking skills
- A love for winter mountain life and enthusiasm for skiing, snowboarding, and snow-based fun (skiing and riding skills not required)
- Passion for delivering exceptional guest service to families from all backgrounds
Responsibilities
- Assist guests in planning their Smuggs vacation by booking ski & snowboard lessons, lift tickets, season passes, and off-mountain winter activities like snowshoeing or tubing.
- Provide local insights and insider tips—whether it’s your favorite blue run, where to grab the best hot chocolate, or how to make the most of a snowy afternoon.
- Offer a concierge-style experience, creating personalized vacation plans for guests of all ages and experience levels.
- Support both on-site guests and those planning upcoming vacations or day trips.
- Collaborate closely with Guest Services and other resort departments to ensure smooth communication and a seamless guest experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
