Lead Ski & Ride School
About The Position
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Requirements
- High school diploma or equivalent.
- At least one year of experience working in a ski and snowboard school.
- Strong communication, organization, problem-solving, and guest-service skills.
- Basic proficiency with email, spreadsheets, web-based applications, scheduling tools, and handheld radios.
- Ability to manage multiple priorities and lead teams in a fast-paced environment.
- Ability to communicate fluently and professionally in spoken and written English.
- Availability to work weekends and all holiday peak days.
- Ability to work outdoors in winter weather and a high-alpine environment.
- At least 18 years of age.
Nice To Haves
- Previous supervisory experience.
- PSIA/AASI certification
- Familiarity with Vail Resorts computer systems.
Responsibilities
- Assisting with the day to day running of SRS Locations.
- Facilitating group and private lesson launches and directly teaching lessons.
- Assigning classes.
- Overseeing the group lesson split process.
- Teaching lessons.
- Guest service.
- Facilitating resolution of guest and employee issues as they arise.
- Leading morning meetings communicating safety policies.
- Helping to ensure the location operation runs smoothly.
- Communicating on a regular basis with location assistant manager and managers.
- Leading instructor morning meetings and communicating daily safety messages.
- Assigning lessons using the priority system.
- Communicate professionally with fellow employees and guests, resolve routine concerns, and coordinate guest recovery when service does not meet expectations.
- Promote workplace safety, conduct required safety meetings, and report employee injuries, guest incidents, hazards, and near misses.
- Provide timely feedback to employees.
- Other duties as assigned.
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends and family
- Free ski lessons
- 40% retail discounts
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Wellness benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
