Ski Rental Repair Technician

Omni Hotels & Resorts•Bretton Woods, NH

1d•Onsite

About The Position

Join our team as a Ski Rental Repair Technician and be responsible for providing excellent customer service while ensuring guests have the correct and safe ski and snowboard equipment for their needs. This role involves setting up rental stations, performing binding adjustments, and educating guests on equipment usage. The position offers a complimentary Bretton Woods season pass and various other resort discounts and benefits.

Requirements

Must have strong customer service skills.
Must have knowledge of Skis equipment and binding technical information.
Must be able to lift at least 10 lbs, reach and bending is required.
Must be able to work a flexible schedule including weekends and holidays and some PM shifts.

Responsibilities

Provide services to guests.
Be pleasant, smile and greet all guests using surnames when obtained.
Knowledge of Skis and Snowboards.
Must have full familiarity with rental options and prices.
Must have full knowledge of equipment uses.
Station set-up and tools.
Calculate dins and adjust binding for each guest.
Check every binding with a boot for each rental.
Inform each guest how to use the equipment rented.
Give each guest a return slip and inform guest of ski number.
Perform any other duties as assigned by the rental supervisor.

Benefits

Free ski pass at Bretton Woods
Resort Discounts
Discounted lift tickets for friends and family
25% off Food & Beverage (excluding alcohol)
25% off Retail
25% off Spa Services
Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
Complimentary associate ski lessons
Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
401(k) Retirement Plan matching
Excellent training and professional development
Leadership development programs
Associate Events
On-site housing available for Winter Season
Ability to stay full-time year round at the end of the Winter Season
Employee gym access
Weekly pay cycle
Complimentary meals in employee cafeteria
Support services including an Employee Assistance Program (EAP)