Ski and Ride School Kid's Leaning Center Supervisor, Full Time - Winter 26/27

Alterra•Enumclaw, WA

3d•$25 - $30•Onsite

About The Position

The Ski and Ride School Supervisor oversees daily operations within assigned Ski and Ride School departments. The role requires collaboration, sound decision-making in a fast-paced environment, and leadership in supporting instructors and delivering a positive guest experience. The supervisor works at Crystal Mountain in Washington during the winter season, approximately November 14, 2026, through April 18, 2027. The position is seasonal, full-time, and hourly, with a stated wage range of $25.00 to $30.00 DOE.

Requirements

Supervisory experience in a snowsports school.
Prior experience working with children.
Ability to create and implement ideas for positive youth experiences on snow.
Ability to delegate effectively and work within a team to complete operational activities.
Experience with Microsoft Office products.
Exceptional customer-service and communication skills at all levels.
Leadership skills, including the ability to assess, motivate, and train staff.
Ability to lift, carry, or otherwise move and position at least 50 pounds occasionally.
Manual dexterity to operate a computer and common office equipment on a constant basis.
Auditory and visual acuity to communicate using computers, phones, mobile devices, and basic office equipment on a constant basis.
Ability to work for extended periods while on skis or a snowboard.
Ability to spend long periods outdoors without breaks in varied weather conditions, for a minimum of two hours.

Nice To Haves

Level 2 PSIA/AASI certification, with children-specific training experience.
Five or more years of experience in snowsports operations.
Experience with the Flaik Snowsports Management Tool.

Responsibilities

Oversee daily setup and takedown of the supervised area.
Monitor sales and work with the Supervisor and Administrative teams to resolve staff shortages and scheduling conflicts.
Create classes appropriate to student abilities, ages, and class-size goals.
Assign instructors to classes and other duties based on their experience and capabilities.
Accurately record class and timekeeping information using Flaik scanners and other payroll processes.
Communicate staff training needs, procedural inefficiencies, pay issues, and employee engagement concerns to the Senior and Administrative Manager.
Mentor and train instructors on school policies, practices, and lineup responsibilities.
Collect information from instructors during lineup about students’ ability levels and goals.
Monitor classes on the snow, support instructors when needed, and provide feedback on instructor performance.
Facilitate and supervise lunchtime when applicable to the assigned department.
Serve as the point person for guest-recovery situations in the supervised area.
Perform other duties as assigned.

Benefits

Free Alterra season pass, including for spouse and dependents 25 and under.
50% off window ticket price at IKON partner resorts.
Free access to Alterra Mountain destinations during time off.
Free ski-referral letters for use at other mountain resorts during time off.
Periodic allotment of free friends-and-family day-ski vouchers.
Discounts on ski and snowboard lessons, rentals, gear tune-ups, food and beverage, and Crystal Mountain retail shops.
Free Crystal-branded swag.
Pro deals on gear from hundreds of brands.
Discount Marketplace deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more.
Employee-only night-skiing events.
Employee housing available for eligible positions.
Accrued paid time off for eligible positions.
Group health insurance for eligible positions.
401(k) benefit with a generous match and immediate vesting for staff members over 18.
Opportunities for growth, advancement, and year-round employment.