Skate Shop Associate - Winter 26/27

Big White Ski Resort • Area E (Beaverdell/West Boundary), BC

2d • Onsite

About The Position

Big White Ski Resort is hiring Skate Shop Associates for the upcoming winter season! This role is ideal for individuals who want to take full advantage of the mountain during the morning and work the afternoons and evenings. You will be the go-to person for our ice skating and hockey guests at Happy Valley.

Requirements

• Excellent communication and customer service skills.
• Ability to handle cash and process transactions accurately.
• High energy and a positive attitude, even during busy evening hours.
• Reliability is key—this role is essential to our Happy Valley guest experience.
• Must be available to work a flexible, rotating schedule, including nights, weekends, and statutory holidays.
• Ability to work additional hours/overtime during peak season volume to meet guest service demands.
• A commitment to being available when the team needs you most is essential to the success of our rental operations.

Nice To Haves

• Previous skate sharpening experience is highly valued.

Responsibilities

• Greet guests, assist with the rental sign-in process, and ensure all waivers are completed accurately.
• Operate POS systems to process payments, rentals, and gear returns.
• Properly fit guests with skates, helmets, and hockey sticks.
• Provide basic maintenance and skate sharpening.
• Maintain a clean, safe, and fun atmosphere in the Happy Valley Skate Shop.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed