Repair & Service Shop Technician - Winter 26/27
About The Position
Big White Ski Resort is hiring qualified Repair & Service Shop Technicians for the 2026/27 winter season. We are looking for skilled individuals who are passionate about high-quality ski and snowboard maintenance. Our workshop is equipped with industry-leading Wintersteiger machines—including the state-of-the-art Jupiter tuning robot, Speedtronic calibrator, and Wax Future Infrared Waxer. This role is for the hands-on technician who thrives in a fast-paced, high-volume workshop environment. You will be responsible for the integrity of our rental fleet and the quality of our guest service repairs.
Requirements
- Minimum one year of experience as a Repair & Service Shop Technician.
- Demonstrated experience in the ski and snowboard industry (familiarity with Wintersteiger equipment is highly preferred).
- Strong mechanical aptitude with an excellent attention to detail.
- Strong communication and customer service skills.
- Ability to work effectively in a high-volume, fast-paced team environment.
- Professional attitude, reliability, and patience when interacting with guests of all ages.
- Must be available to work a flexible, rotating schedule, including nights, weekends, and statutory holidays.
- Ability to work additional hours/overtime during peak season volume to meet guest service demands.
- A commitment to being available when the team needs you most is essential to the success of our rental operation.
Nice To Haves
- Familiarity with Wintersteiger equipment is highly preferred.
Responsibilities
- Perform professional-grade repairs and maintenance on customer skis and snowboards, with a particular emphasis on base and edge work.
- Maintain and service the resort’s extensive ski and snowboard rental fleet to ensure safety and performance.
- Mount and calibrate ski bindings to meet manufacturer and resort safety standards.
- Assist in the Rental Shop as required, including fitting guests with skis/snowboards, performing waxes, and providing general equipment maintenance and calibration support.
- Safely and efficiently operate all workshop machinery, including the Jupiter robot and automated waxing systems.
- Provide professional service at the repair shop counter, sell parts and accessories, handle cash transactions, and maintain accurate repair records.
- Monitor inventory, restock supplies, and maintain a clean, organized, and safe workshop at all times.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
