2026 Skate Host

City of Providence•Providence, RI
•$18 - $18•Onsite

About The Position

City Center Rink is seeking seasonal Skate Hosts to support guests on the ice and maintain safe, organized skate-rental operations. The Rink is in downtown Providence, is part of the Providence Parks system, and serves ice skating and ice bumper car patrons during the winter season. Skate Hosts work under the direction of the Assistant Manager/Manager on Duty, Programming Supervisors, and Director of Athletic and Event Facilities. The position is part-time and seasonal for Winter 2026–2027, pays $18.00 per hour starting, and is expected to average approximately 15 hours per week, varying with operating needs. Work is in person. Skate Hosts attend required training and demonstrate skating, safety, customer-service, and rental-room skills. They monitor the ice while skating, enforce rules, assist guests, and report injuries, hazards, and equipment or ice concerns. They also manage skate and equipment rentals and returns, clean and inspect equipment, help with facility operations and events, and provide professional guest service. Evening, weekend, school-vacation, and holiday availability is required. Employees must be available for at least two high-demand holidays and during the Providence school vacation periods of December 21, 2026–January 1, 2027 and February 15–19, 2027. The Rink is open on Christmas Eve, New Year’s Eve, and New Year’s Day.

Requirements

  • Proficient and confident ice-skating ability, including navigating crowded public skating sessions safely.
  • Ability to stop quickly, change direction, bend down, pick up cones, and assist skaters on the ice.
  • Ability to work outside in winter conditions and remain attentive for extended periods.
  • Evening, weekend, school-vacation, and holiday availability.
  • Availability for at least two high-demand holidays and the Providence school vacation periods of December 21, 2026–January 1, 2027 and February 15–19, 2027.

Nice To Haves

  • Customer-service experience in a public setting is preferred.

Responsibilities

  • Attend required training and demonstrate the required skating, safety, customer-service, and rental-room skills.
  • Monitor the ice surface while on skates, enforce skating rules, and assist guests who fall or need support.
  • Recognize and promptly report injuries, unsafe behavior, damaged equipment, ice concerns, or other hazards.
  • Rent and return skates, skate aids, and helmets while maintaining accurate organization and guest flow.
  • Clean and sanitize rental skates and equipment and maintain an orderly skate-rental room and surrounding areas.
  • Inspect skates and safety equipment for visible damage and remove unsafe items from service for review.
  • Assist with facility opening and closing, bumper car setup, guest lines, events, and light cleaning as assigned.
  • Communicate clearly by two-way radio and provide friendly, patient, and professional service.
  • Complete other duties related to Rink operations and customer safety as assigned.
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