Seasonal - Skate Guard

City of Roseville•Skating Center 2661 Civic Center Dr. Roseville MN 55113, MN

9d•Onsite

About The Position

The Skate Guard position helps ensure the cleanliness and enforces rules for safety of patrons during public skating sessions and ice rentals. This position helps coordinate efficient set-ups and tear-downs on the OVAL ice surface and other areas of the Roseville Skating Center, including, but not limited to banquet facilities, indoor arena, general lobby areas and other areas as assigned. Skate Guard assists in the daily operations of the facility and daily activities. NOTE: This posting will fill 10 vacancies

Requirements

Work independently to complete daily activities according to work and facility schedule
Communicate orally and in writing and to understand.
Follow and transmit written and oral instructions
Excellent customer service skills and ability to effectively communicate
Proficient at ice skating
Is punctual, reliable and dependable in regard to work schedule

Responsibilities

Ensures the safety of patrons during scheduled activities
Enforce safety rules of public skating and regulate admission to paid customers
Provide quality customer service and positive experience to facility users and general public
Manage financial transactions through cash handling and ability to effectively operate payment software
Answering phone calls and general questions about facility programs, ice schedules, and general facility information in a polite and friendly manner
Operate skate rental office by providing skates to general public, organization and maintenance of skates, operating skate sharpening machine (age restrictions) and conducting safety announcements
Maintain the cleanliness of facility by sweeping, garbage removal, vacuuming, mopping, and other cleaning duties as assigned
Prepare and serve concessions during public and special events, with understanding of concession preparation and operations
Assist with on ice and other facility set-ups and teardowns based on facility schedule
Assist in snow removal and other weather-related situations
Work collaboratively with fellow workers to ensure proper facility operations
Establish effective working relationships with other employees and frequent user groups
Continually shows respect for diverse perspectives, backgrounds, and interests. Exhibits sensitivity to the needs of diverse audiences in all duties performed on behalf of the City to support Roseville in building and sustaining an inclusive and equitable working environment and community.
Performs other job-related duties as assigned.