Situational Awareness and Intelligence Unit Manager
About The Position
Arlington County Government Department of Public Safety Communications & Emergency Management is seeking an experienced and collaborative leader to manage the Situational Awareness and Intelligence Unit (SAIU), a program responsible for real-time intelligence coordination, situational awareness, and alert and warning support for public safety and County operations. The SAIU Manager oversees personnel, technology, operational processes, and interagency coordination to ensure the delivery of timely, actionable information that supports responder safety, operational decision-making, and County-wide preparedness. This position leads a team supporting active incidents, emerging threats, significant events, and operational disruptions through the integration of information from multiple public safety systems and intelligence sources. The SAIU Manager serves as a key liaison among Police, Fire/EMS, Emergency Communications, Emergency Management, County leadership, and external partners, while maintaining operational readiness, supporting emergency operations, and ensuring compliance with applicable laws, policies, and information-sharing requirements.
Requirements
- Bachelor's degree in Public Administration, Emergency Management, Homeland Security or related field
- Considerable experience in program administration and/or management which includes experience with emergency management planning, intelligence operations, open-source monitoring, emergency alerting, partner coordination and emergency response
- Emergency Management Institute (FEMA) Incident Command Systems (ICS) 100, 200, 700 and 800 (or current versions)
- Ability to obtain and maintain CJIS and NCIC access
- Successful completion of required background investigations and polygraph
- Completion of FEMA ICS 100, 200, 700, and 800 courses within a designated timeframe if not previously completed
- Ability to obtain and maintain required operational system certifications
- Possess, or obtain by time of appointment, a valid motor vehicle operator’s license from the applicant’s place of residence or the ability and willingness to use alternative methods of transportation to perform assigned duties and responsibilities at locations other than the primary worksite
- Authorization for Arlington County to obtain, or provide a copy of the applicant's official state/district driving record
Nice To Haves
- Bachelor's degree in Criminal Justice, Emergency Management, Homeland Security, Intelligence Studies, or Public Safety
- Supporting real-time incident response, situational awareness operations, intelligence analysis, law enforcement or fire service operations
- Utilizing public safety technologies such as CAD systems, RMS/LERMS platforms, GIS tools, CCTV systems, license plate recognition systems, Everbridge, or similar situational awareness and intelligence platforms
- Application of intelligence analysis principles, emergency management practices, information sharing protocols, and applicable CJIS, NCIC, and information security requirements
- Strong analytical, written, and verbal communication skills, with the ability to synthesize complex information, produce actionable intelligence products, and perform effectively in a fast-paced, 24/7 operational environment
- Master's degree or higher
Responsibilities
- Lead and supervise a 24/7 Situational Awareness and Intelligence Unit, including scheduling, assigning work, providing operational direction, evaluating performance, and ensuring continuous staffing and readiness
- Direct real-time monitoring and intelligence support for active incidents, criminal activity, hazards, and emerging threats using authorized public safety technologies and information sources
- Oversee the analysis and dissemination of actionable intelligence, situation reports, briefings, and operational updates that support responder safety, incident management, and executive decision-making
- Manage County-wide situational awareness and alert and warning activities, including governance and operational use of the Everbridge platform, coordination with Emergency Management and Public Information staff, and support for Emergency Operations Center (EOC) activations
- Lead inter-agency information sharing and coordination among Police, Fire/EMS, Emergency Communications, Emergency Management, County departments, and external partners during incidents, emergencies, and special events
- Establish operational procedures, quality assurance measures, training programs, and compliance standards to ensure intelligence activities, records management, and information sharing are conducted in accordance with applicable laws, policies, and best practices
Benefits
- Generous benefits and retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
