Site Visit Coordinator

MMC Group•Austin, TX

1d•Hybrid

About The Position

Field Provider Relations Representative | Site Visit Coordinator Remote, Local to Austin, TX Competitive Pay + Mileage Reimbursement Temporary to Hire Enjoy Working Independently While Making a Difference in Healthcare? Are you passionate about building relationships, traveling throughout your community, and helping healthcare providers navigate Medicaid requirements? If you enjoy working independently, solving problems, and serving as a trusted resource, this opportunity is for you. We are seeking a Field Provider Relations Representative to support healthcare providers throughout the Austin area. This unique remote position combines the flexibility of working from home with the opportunity to meet providers face to face, strengthen relationships, and promote compliance with Medicaid policies and program requirements. If you're organized, self-motivated, enjoy traveling throughout your territory, and thrive in a role where every day is different, we'd love to hear from you.

Requirements

At least one year of experience in State Medicaid programs
At least one year of experience in provider facing healthcare support or provider relations
At least one year of experience in travel and expense processing
At least one year of experience in Microsoft Office Suite
At least one year of experience in Adobe Acrobat
At least one year of experience in cross functional collaboration
At least one year of experience in professional communication with internal and external stakeholders
Must reside in the Austin, Texas area
Reliable personal vehicle for daily travel
Valid driver's license and acceptable driving record
Ability to travel up to three hours each direction within your assigned territory
Comfortable working remotely while managing an active field schedule

Nice To Haves

Strong understanding of Medicaid policies and provider resources
Excellent verbal and written communication skills
Outstanding interpersonal and relationship building abilities
Strong organizational and territory management skills
Ability to work independently with minimal supervision
Analytical thinking and problem solving
Time management and workload prioritization
Experience utilizing reports and tracking tools
Proficiency with Microsoft Word, Excel, Outlook, and Adobe Acrobat

Responsibilities

Visit healthcare providers in person through both scheduled and unscheduled site visits
Build strong professional relationships with providers throughout your territory
Educate providers on Medicaid policies, procedures, and available resources
Ensure providers remain compliant with Medicaid program requirements
Manage your daily travel schedule and territory independently
Utilize reports and internal systems to prioritize provider visits and workload
Document provider interactions accurately and timely
Participate in virtual team meetings, training sessions, and collaborative initiatives
Monitor performance metrics while meeting contractual and program expectations
Serve as a trusted liaison between providers and internal program teams