Site Supervisor - Medical Office Tower

Allied Universal • New York, NY

5d • Onsite

About The Position

Allied Universal is hiring a full-time Site Supervisor to oversee security operations at a medical office tower in the Eastchester Heights area of the Bronx. The role is available on the morning shift, Monday through Friday, and pays $32.88 per hour. The Site Supervisor is responsible for the professional operation, administration, profitability, and quality assurance of uniformed services at the client site. The position involves daily interaction with the public, the client, and site staff, and requires strong customer service skills.

Requirements

• High school diploma or equivalent.
• Supervisory experience; the qualifications specify at least one year of verifiable, successful supervisory experience in the security-related industry as one of the listed qualifying backgrounds.
• Pass any state-required training or other qualifications for licensing.
• Pass a state licensing test if driving a company-owned or client-provided vehicle.
• At least 18 years of age, or older if required by the state; 21 years of age if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving skills and active listening.
• Ability to assess and evaluate situations, identify critical issues quickly and accurately, and compile, sort, and interpret data.
• Ability to research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy.
• Ability to write informatively, clearly, and accurately.
• Teamwork and attention to detail.
• Must possess at least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadets service; at least one year of verifiable successful supervisory experience in the security-related industry; or an associate's degree or higher in any discipline.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee all on-site security functions, including staffing, scheduling, and training Allied Universal personnel assigned to the site.
• Ensure security personnel complete contract-required training and screening.
• Keep overtime to a minimum or within requirements established by Allied Universal.
• Inspect security personnel and their performance to ensure service quality and contract compliance.
• Perform operational and related tasks, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Recommend positive and negative personnel actions for directly supervised staff.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Direct and instruct subordinates in the performance of their duties.
• Make disciplinary action and commendation decisions concerning security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED