Site Supervisor- TWIC Unarmed

Allied Universal • Donaldsonville, LA

7d • Onsite

About The Position

Allied Universal is hiring a Site Supervisor for a TWIC petrochemical plant/refinery site in Donaldsonville, Louisiana. The role oversees the professional operation, administration, profitability, and quality assurance of uniformed security services at the client site. The supervisor is responsible for site staffing, scheduling, training, service quality, contract compliance, personnel direction, and responding to client requests. The position is full-time and pays $25.00 per hour, paid weekly.

Site duties include maintaining access control, verifying TWIC credentials and issuing access badges, controlling the alarm panel, preparing muster reports, answering client management, and providing customer service to guests and staff. The role also includes front-desk duties such as answering phones and handling inquiries and messages. Applicants must be at least 25 for this specific opening, have supervisory experience, hold a valid TWIC card (receipts are not accepted), and have a clean Louisiana driver's license. The hiring process begins with a phone interview; applicants should have their TWIC card and driver's license ready.

Requirements

• Must be at least 25 years old for this specific opening.
• At least two years of experience in security and/or a plant environment.
• At least one year of supervisory experience for this specific opening.
• Clean Louisiana driver's license with no flags or suspensions.
• Must be able to pass a background screen.
• Must possess a TWIC card; receipts are not accepted.
• Must be able to stand and walk for long periods and work outdoors in the elements.
• Must have a high school diploma or equivalent.
• Must be able to pass any state-required training or other licensing qualifications.
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable, successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
• Must be able to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Effective oral and written communication, problem-solving, and active-listening skills.
• Ability to assess and evaluate situations, identify critical issues, compile and interpret data, and research and investigate information.
• Ability to mediate conflict with tact and diplomacy, write clearly and accurately, work as part of a team, and pay attention to detail.
• Must be able to pass the first-round phone interview; have the TWIC card and driver's license ready.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee security operations at the site, including staffing, scheduling, and on-site training of assigned Allied Universal personnel.
• Ensure required training and screening requirements are met for security personnel.
• Maintain overtime at a minimal or designated preset level.
• Inspect security personnel and their performance to ensure service quality and contract compliance.
• Perform operational and administrative functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations regarding personnel actions for directly supervised employees.
• Respond to client requests and make emergency notifications according to site Post Orders.
• Provide direction and instruction to subordinates regarding their duties.
• Make disciplinary action and commendation decisions concerning security personnel.
• Recommend productivity and cost-reduction measures to management.
• Recommend physical security surveys and post orders.
• Maintain and update access control; verify TWIC credentials and issue access badges.
• Control the alarm panel and prepare muster reports.
• Provide customer service to guests and staff, answer front-desk phones, and handle inquiries and messages.
• Answer client management.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED