Site Supervisor, Orthopedics and Podiatry

Sutter Health•Sacramento, CA

9d•$80,184 - $120,286

About The Position

The Site Supervisor oversees the day-to-day operations of the Orthopedics and Podiatry department, including staffing and coverage, staff performance, and staff and patient safety and services. The role ensures consistent delivery of high-value, quality care to all patient populations served; establishes work priorities; and assists staff in resolving operational issues. The supervisor implements and enforces department, affiliate, operating unit, and system standards, policies, and procedures, along with applicable regulatory standards, laws, and regulations. The role identifies and implements cost savings and best practices using Lean or other process improvement methods, and collaborates with others to coordinate services, streamline and standardize workflows and procedures, and drive positive outcomes. Travel between Sacramento and Elk Grove locations is required as needed.

Requirements

High school diploma or GED.
Five years of recent relevant experience.
Knowledge of medical office workflows and processes.
Ability to establish and maintain cooperative working relationships with physicians and care providers.
Understanding of operations and workflows, including how departmental processes affect other workflows or departments.
Knowledge of applicable local, state, federal, and other laws, regulations, and requirements affecting department operations.
Leadership skills, including team building, coaching, mentoring, motivating, and engaging others.
Ability to identify and resolve technical and operational issues in accordance with policies, procedures, or leadership guidance.
Project planning, leadership, and implementation skills.
Ability to build effective working partnerships with employees, peers, and leaders to achieve business objectives.
Ability to handle confidential and sensitive issues.
Verbal, written communication, and interpersonal skills.
Ability to handle difficult circumstances and make sound business decisions with little direction.
Ability to work in a dynamic, fast-paced environment with changing business priorities.
Organizational and time-management skills, including the ability to prioritize multiple projects while delivering quality service and achieving business results.
Commitment to exceptional customer service and responding promptly and courteously to customer needs and requests.
Ability to work and interact with a diverse population while respecting cultural and linguistic differences.
Ability to use essential software and applications associated with the role's duties and responsibilities.

Responsibilities

Oversee day-to-day operations, staffing, staff coverage, staff performance, and staff and patient safety and services.
Ensure consistent delivery of high-value, quality care to all patient populations served.
Establish work priorities and assist staff in resolving operational issues and problems.
Implement and enforce applicable organizational standards, policies, procedures, regulatory standards, laws, and regulations.
Identify and implement cost savings and best practices using Lean or other process improvement methods and concepts.
Collaborate with others to coordinate services, streamline and standardize workflows and procedures, and drive positive outcomes.
Travel between Sacramento and Elk Grove locations as needed.