Site & Service Manager - Global High-Tech

Ecolab Inc.

23h•Onsite

About The Position

Nalco, an Ecolab Company, has an immediate need for a Technical Service Manager in our Global High-Tech group supporting our data center and microelectronics customers. If you are a strong plant operation professional with a proven track record of success in people management and water treatment, we invite you to apply. This position is based in Quincy, Washington and targeted accounts are within the Data Center & MicroElectronics market.

Requirements

Bachelor's Degree in technical field/engineering or equivalent industry experience
Operations experience in an administrative and budgetary role
Computer literacy and competency with Microsoft Office programs
Possess a valid Driver's License and acceptable Motor Vehicle Record
Strong working knowledge of industrial water treatment technologies including RO systems, heating and cooling, physical and chemical processes, corrosion protection, and biological (anaerobic and aerobic).
Immigration sponsorship is not available for this role

Nice To Haves

A minimum of 5 years’ experience managing or supervising employees
A minimum of 5 years’ water treatment experience
Industry experience in a manufacturing or industrial setting
Experience managing multiple sites or facility operations/maintenance
RO, biocide additions, dosing calculations, cooling water, and boiler water knowledge preferred

Responsibilities

Oversight of Nalco's service team and scope of work execution on a day-to-day basis at our customer facilities.
Safe execution of our scope of work and ensure it aligns with customer contract commitments.
Planning and scheduling of work.
Supervision of technicians.
Coordinating the purchase of chemicals, spare parts, maintenance, and repairs of equipment.
Ensuring that all contract terms & conditions and guarantees are satisfactory managed.
Communicate effectively with Nalco sales team and District Manager regarding SOW execution, project support, and service team performance.
Development and implementation of a site-specific safety plan.
Responsible for hiring, training, and managing 4-6 direct reports (service technicians).
Develop and maintain site-specific documentation including procedures, work instruction, process control plans and process flows. Train the sales and service team on these site-specific documents and maintain database of these documents.
Responsible for planning and conducting audits that review the operations, maintenance, compliance with safety and contract requirements.
Responsible for forecasting and controlling costs for the assigned responsibilities.
Responsible for developing strong working relationships with the customer, Nalco technicians and Nalco sales team.
Accountable for developing the training materials, schedule and conducting the training for site personnel to ensure that they have the skills and knowledge to perform their roles safely, efficiently, and effectively.
Assist Nalco sales team in pursuing new business and contract renewal.
Supports the business development process in the retention and extension of contracts.

Benefits

Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Flexible, independent work environment
Non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
medical
dental
vision
life insurance
accident insurance
critical illness insurance
hospital indemnity insurance
auto insurance
home insurance
pet insurance
identity theft protection
short-term and long-term disability
401k
pension plans
retirement health care benefits
short-term incentives
vacation (12 days)
holidays
parental leave
employee stock purchase plans (Full-Time Associates)
discount on day care services and caregiver services
adoption assistance
group legal services
employee assistance program
employee discount program
education assistance program
on-Site childcare and fitness facilities may be available at select Ecolab locations