Site Search Associate, Digital Merchandising
About The Position
Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition. We help customers keep their operations running by delivering the right products when they need them—because We Can Supply That™. At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow. Our culture is built on: Meritocracy & Pay for Performance – Your impact drives your rewards High Say-Do Ratio – We follow through on our commitments Career Growth & Internal Mobility – We invest in your future Collaboration & Accountability – One team delivering real results Make an impact. Be recognized. Grow your career with us. Global Industrial — Delivering Value Starts Here
Requirements
- Bachelor's degree or equivalent experience.
- 2+ years of onsite search, digital merchandising, ecommerce operations, or product discovery experience.
- Experience with Bloomreach, Algolia, Coveo, Salesforce Commerce Cloud Search, or similar.
- Experience managing search rules, synonyms, redirects, taxonomy, and navigation.
- Experience improving search relevance and discoverability through data-driven decisions.
- Proven ownership mindset and ability to work with minimal supervision.
- Experience with GA4, Adobe Analytics, Power BI, or Looker Studio.
- CMS and or PIM experience.
- Strong Excel skills.
- Strong communication, analytical, and organizational skills.
Nice To Haves
- Enjoys solving problems and uncovering opportunities through data analysis.
- Takes initiative and does not wait for direction.
- Works independently and balances competing priorities.
- Demonstrates accountability and follow-through.
- Thrives in a fast-paced ecommerce environment.
- Continuously seeks process and customer experience improvements.
Responsibilities
- Conduct routine audits of onsite search results, keyword performance, and search behavior.
- Identify and resolve search relevance issues.
- Maintain search rules, redirects, synonyms, and keyword mappings.
- Perform ongoing QA testing.
- Curate search results and ranking strategies.
- Creation and maintenance of vendor landing pages and custom search results pages.
- Support new product launches and promotional events as needed.
- Support taxonomy, category, and navigation updates.
- Validate attributes, metadata, and catalog content.
- Escalate and coordinate resolution of data quality issues.
- Monitor search, engagement, and conversion metrics.
- Analyze customer behavior and identify optimization opportunities.
- Develop recommendations to improve performance.
- Partner with Ecommerce, Merchandising, Marketing, Product Management, and Content teams.
- Coordinate search and merchandising initiatives.
- Troubleshoot search and navigation issues.
- Follow established workflows and governance.
- Deliver accurate, timely execution.
- Continuously learn new tools and best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
