Site Reliability Specialist

The Descartes•Sorel-Tracy, QC

6d•CA$60,000 - CA$70,000•Hybrid

About The Position

Descartes Unites the People and Technology that Move the World. The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team. We’re expanding our team and hiring three Site Reliability Engineers to help secure, automate, and optimize our cloud infrastructure. In this role, you’ll build reliable, scalable systems, improve performance, and collaborate with engineering teams. We’re looking for strong communicators and problem-solvers who thrive in a fast-paced, distributed environment and can work independently even outside standard hours when needed.

Requirements

2+ years of SysOps, SRE or DevOps experience.
Strong knowledge in Linux and Windows system orchestration.
Excellent communication skills
Strong problem-solving skills.
Excellent Knowledge of Public cloud environments (AWS and GCP).
Advanced experience with at least two scripting or programming language (Bash, PowerShell, Python (Django), JavaScript (Vue), Java, .Net etc.).
Experience with Infrastructure as code, deployments done using descriptive languages such as Ansible & Terraform.
Knowledge and experience with docker and containers orchestration such as Kubernetes.
Strong pipeline experience (Github, Azure DevOps etc.).
Knowledge of deploying applications written in Python, Java and .Net.
Experience with monitoring tools (New Relic, Prometheus, Grafana etc.).
Knowledge of cloud security best practices to protect data from intrusion, loss, and corruption.
Experience with database (PostgreSQL, MSSQL, Redis, Mongo)

Responsibilities

Participate in the design, development, implementation, and the maintenance of the cloud infrastructure platform alongside your team.
Communicate with different teams to identify system dependencies.
Deploy, configure, and maintain, servers, network appliances, and cloud PaaS services.
Implement and optimize monitoring and observability solutions to detect performance, security, and availability issues
Apply industry best practices for system reliability, security, automation, and documentation.
Suggest and implement optimizations to improve system performance and reduce operational overhead.
Create extensible, automated continuous integration and delivery pipelines to test and release application code and IaC.
Build CI/CD Pipelines as Code.
Troubleshoot and diagnose technical issues across distributed systems and applications.
Maintain and update technical documentation, internal processes, and operational playbooks.
Adhere to change management and business processes when implementing updates.
Participate in an on-call rotation and work outside standard business hours as needed.