Site Reliability Engineer

Qlik•Raleigh, NC

1d•$144,580 - $190,000•Hybrid

About The Position

Join our dynamic team at Qlik as a Site Reliability Engineer, where you'll play a crucial role in ensuring the security, stability, and scalability of our Qlik and Talend Cloud services. This exciting role offers hands-on experience with cutting-edge technology and scale challenges as we expand to support millions of transactions across our cloud environment.

Requirements

Bachelor's or Master’s degree in Computer Science or a relevant field.
Self-motivated with the ability to work autonomously and multitask effectively.
Strong analytical skills for solving complex problems and driving innovative solutions.
10+ years of experience in software engineering and Site Reliability Engineering, focused on large-scale distributed systems, cloud infrastructure, and production operations.
5+ years’ experience with Infrastructure as Code (IaC) tools such as Terraform, Crossplane, Ansible, or similar
5+ years’ experience working alongside a production system running on Kubernetes
5+ years of professional experience in cloud engineering, preferably with AWS and Azure.
5+ years of Professional experience with operating and/or building microservices.
Proficiency in scripting and automation (e.g., Bash, Python, Go, C#) and software engineering concepts.
Proficiency with CI/CD, cloud and microservice autoscaling.
Proficiency with observability stack tooling such as Prometheus, Open Telemetry, distributed tracing, and SIEM such as Splunk.
Proficiency with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new.
Proficiency with cloud security best practices across infrastructure and platform services, including identity and access management, encryption, network segmentation, secrets management, and least-privilege access controls.
Proficiency with incident management best practices and confidently drive an incident in a critical production environment.
Knowledge of infrastructure security review and compliance frameworks.
Experience working with database concepts and tooling such as MongoDB, Redis, OpenSearch and RDS
Demonstrated ability to collaborate with development teams and provide expert guidance on implementing reliability best practices, ensuring systems are robust, scalable, and highly available.
Knowledge of event-driven architecture (Ex. Pub Sub).
Ability to obtain sufficient clearance status to work on IL5 systems with Qlik support.
Must be a USA Citizen or be in process to become one by January 2027
Excellent English communication skills, both oral and written.
Curiosity and desire to learn.
Ability to take a rotating on-call shift (24/7).

Nice To Haves

Certifications such as CKD, CKS, AWS Certified Solutions Architect Associate/Professional, AWS Certified Advanced Networking Specialty, AWS Certified Security Specialty.
Experience supporting FedRAMP or DoD IL4 certification initiatives by implementing security controls, driving audit readiness, and operationalizing compliant cloud infrastructure.
Experience with self-hosted Temporal workflow infrastructure, including deployment, upgrades, scaling, monitoring, troubleshooting, and performance optimization across Kubernetes environments.
Experience with or interest in learning other tools such as Clik House, Fire Hydrant, Solace, Gloo, Istio, and other cloud native related tools.

Responsibilities

Ensure high reliability and availability of our cloud platforms, collaborating with cross-functional teams to implement new infrastructure features and optimize performance.
Define and evangelize cloud-related optimizations and best practices, driving improvements in reliability, scalability, and performance.
Analyze complex issues at the infrastructure, systems, network, and application levels, making recommendations and decisions to resolve them effectively.
Share your expertise with fellow engineers, providing guidance on cloud technologies, automation, security, and best practices.
Participate in on-call duties to maintain the availability and performance of our cloud infrastructure, providing regular updates on project status and activities.
Provide technical leadership during troubleshooting efforts and effectively communicate issues, impact, and resolution plans to senior leadership.

Benefits

Genuine career progression pathways and mentoring programs
Culture of innovation, technology, collaboration, and openness
Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
paid parental / maternity leave
participation in a 401(k) program that includes company match
many other additional voluntary benefits