Site Reliability Engineering Scrum Master

Leidos

1d•$73,450 - $132,775

About The Position

Leidos is hiring a Site Reliability Engineering (SRE) Scrum Master for the Navy-Marine Corps Intranet Service Management Integration and Transport (SMIT) group. The role bridges business objectives and technical requirements for SRE teams, working with internal and customer stakeholders across the engineering organization. The position gathers and analyzes business needs, translates them into technical specifications, and supports solutions that advance system reliability, performance, and operational excellence. The Scrum Master analyzes existing processes and systems, identifies opportunities for improvement, and helps implement solutions. The role also supports the development of robust, scalable services that operate reliably in production. Work includes requirements analysis, performance and incident data analysis, reporting, coordination with technical teams, process improvement, documentation, training, and continuous improvement.

Requirements

Bachelor of Science degree in IT, software development, or a related technical domain.
3–5 years of experience as a Business Analyst in a technical or software engineering environment.
Currently possess an active DoD Secret security clearance.
Scaled Agile Framework (SAFe) Scrum Master certification or a similar Scrum Master certification, with related Agile experience.
Experience with Agile and Scrum methodologies and tools such as Jira, Confluence, or Azure DevOps.
Strong understanding of site reliability engineering or DevSecOps principles, practices, and methodologies.
Familiarity with monitoring and observability tools used in SRE.
Strong analytical and problem-solving skills, including the ability to synthesize complex information and provide actionable insights.
Ability to evaluate and prioritize business needs and align them with technical capabilities.
Ability to work with geographically distributed teams.
Excellent written and verbal communication skills, including the ability to convey technical concepts to non-technical stakeholders.
Proven ability to collaborate effectively with cross-functional teams and build strong stakeholder relationships.
Knowledge of Agile and DevSecOps/SRE concepts and best practices, with a desire to grow that knowledge.
Hands-on experience with Atlassian products such as Jira, Confluence, and Bitbucket.
Knowledge of the Risk Management Framework (RMF) and DISA STIGs.

Nice To Haves

Experience in the software development lifecycle (SDLC) and understanding of DevOps practices.
Knowledge of incident management and service reliability best practices.

Responsibilities

Collaborate with business stakeholders to identify needs and expectations related to system reliability and performance.
Gather and document functional and non-functional requirements for SRE initiatives and ensure alignment with business objectives.
Analyze existing processes and systems to identify gaps and opportunities to improve reliability and operational efficiency.
Collect, analyze, and interpret data related to system performance, incident management, and user experience.
Develop dashboards and reports on system reliability, performance metrics, and SRE-related KPIs in coordination with the quality team.
Present findings and recommendations to stakeholders to support data-driven decisions.
Work with SRE, development, and operations teams to translate business requirements into technical specifications and actionable tasks.
Facilitate communication between technical teams and business stakeholders to support clarity and alignment with designated SRE teams.
Participate in design reviews and help validate that solutions meet business requirements and reliability standards.
Identify and lead process improvement initiatives, including best practices for incident management, change management, and operational processes.
Collaborate with teams to establish and refine service level objectives (SLOs) and service level indicators (SLIs) that reflect business priorities.
Create and maintain SRE requirements, process-flow, and technical-specification documentation in Jira and/or Azure DevOps.
Develop training materials and conduct training sessions to promote stakeholder understanding of SRE practices and tools.
Stay current with industry trends and best practices in SRE, data analysis, and process improvement.
Participate in continuous improvement efforts and contribute to a culture of learning and innovation within the SRE team.