About The Position

The Site Reliability Engineer will support data applications and ETL observability across SaaS, hybrid-cloud, and on-premises environments. The role involves monitoring ETL pipelines and integrations, performance tuning, and creating proactive alerts and dashboards to identify ETL failures, latency spikes, and data loss or integrity issues. The position also includes ETL SRE support and change-management coordination. The posting references Informatica, including ProMeiUS / Prometheus Connect, and OpenTelemetry (OTel), asking candidates to explain how these technologies are connected. This is a 6–12 month position based in Charlotte, North Carolina, requiring three days onsite per week. Local candidates are welcome, and relocation is possible.

Requirements

  • 8+ years of experience in full-stack observability across data applications in SaaS, hybrid-cloud, and on-premises environments.
  • Strong experience with observability tools such as Grafana, Splunk, Prometheus, and AppDynamics.
  • Strong experience with Python and Bash scripting, and Ansible.
  • Strong experience with ETL tools and frameworks.
  • Experience supporting SaaS platforms.
  • Knowledge of Informatica ETL, including ProMeiUS / Prometheus Connect, is referenced in the posting.
  • Ability to explain how Informatica/ProMeiUS or Prometheus Connect and OpenTelemetry (OTel) are connected is requested.
  • Skills listed include Linux, scripting, and Microsoft 360 or Power BI.
  • Must work onsite in Charlotte three days per week; local candidates or candidates willing to relocate are considered.

Responsibilities

  • Provide SRE support for ETL processes and data applications.
  • Monitor ETL pipelines and integrations.
  • Tune application and data-pipeline performance.
  • Build proactive alerts and dashboards for ETL failures, latency spikes, and data loss or integrity issues.
  • Support data applications across SaaS, hybrid-cloud, and on-premises environments.
  • Coordinate change management.
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