Site Reliability Engineer, Data Platform

Revel•Los Angeles, CA

About The Position

Revel is building a data platform that receives, stores, and serves telemetry from customers’ hardware. The platform will help customers develop and operate hardware more quickly and effectively. The Site Reliability Engineer will join early in the project and help determine how the platform is deployed, operated, and maintained across commercial cloud, government cloud, and on-premises environments. The role owns infrastructure and operations across environments, including networks, security, access control, capacity, and cost. It involves selecting portable technologies, developing infrastructure as code and automation, maintaining environments through upgrades and patches, and supporting hardware maintenance as needed. The engineer will establish reliability practices such as service-level objectives, error budgets, observability, alerting, on-call response, incident reviews, and runbooks. They will also support service teams with deployment pipelines and tools, review designs with distributed systems engineers, lead security and compliance work for government customers, coordinate deployments and audits with customer teams, and help hire and mentor a second SRE. Applicants must meet the stated U.S. government export-control eligibility requirements or be eligible to obtain the required authorizations.

Requirements

Has personally designed and operated a production environment, including networks, security, and identity.
Can make and explain long-term technology choices, balancing portability against the benefits of cloud-provider managed services.
Can write infrastructure as code and automation that other engineers trust and use; examples include Terraform, Kubernetes, and CI/CD tools.
Has defined SLOs and established alerting and incident practices, rather than only following practices defined by others.
Has operated data-heavy distributed systems, including high-availability databases, and can read and modify the application code running on them.
Wants to enable other engineers to operate their services rather than performing all operations work personally.
Is comfortable with hands-on work involving cloud accounts and physical servers.
Wants to be the first person in the role and define how it works.
Must be a U.S. citizen or national, lawful permanent resident, refugee under 8 U.S.C. 1157, or asylee under 8 U.S.C. 1158, or be eligible to obtain required U.S. Department of State authorizations.

Nice To Haves

Experience with government cloud, such as AWS GovCloud.
Experience with FIPS or FedRAMP.
Experience with air-gapped deployments.
Experience in aerospace, defense, or industrial environments.

Responsibilities

Own data platform infrastructure across environments, including networks, firewalls, access control, capacity, and cost.
Select portable technologies and write infrastructure as code so new environments follow a tested, documented process.
Maintain the health of environments through upgrades, patches, tested backups, and hardware maintenance when needed.
Agree on SLOs and error budgets with the team and use them to inform decisions about shipping or fixing issues.
Build the observability stack and establish clear, actionable alerting standards.
Establish on-call and incident-response practices, conduct blameless postmortems, and ensure incidents lead to lasting fixes.
Provide engineers with pipelines, tools, and runbooks to safely ship and operate their services independently.
Review designs with distributed systems engineers to identify failure modes and operating costs before launch.
Lead security and compliance for government customers and work with customer IT and security teams on deployments, audits, and accreditation.
Help hire and mentor the second SRE.