Associate Site Reliability Engineer/Site Reliability Engineer

C3 AI•Redwood City, CA

8d•$90,000 - $160,000•Onsite

About The Position

C3 AI is hiring an Associate Site Reliability Engineer/Site Reliability Engineer to join its team at the headquarters in Redwood City, California. The role supports the reliability, availability, performance, and deployment of the company’s enterprise AI platform and services. The engineer will monitor critical systems, resolve complex service issues, automate recurring operational work, and help shape the platform’s architecture and supporting tools. The position works cross-functionally with Services and Engineering teams. C3 AI offers excellent benefits, competitive compensation, and a generous equity plan. The California base pay range is $90,000–$160,000 USD.

Requirements

Bachelor’s or master’s degree in Computer Science or a related field, or equivalent professional experience.
Demonstrated experience deploying, managing, and operating scalable, fault-tolerant Linux-, Kubernetes-, and JVM-based infrastructure in AWS, GCP, and other public clouds.
Expertise in Linux operating systems, networking, and database concepts.
Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
Experience with Cassandra or another NoSQL alternative.
Expertise in cloud providers such as Amazon Web Services, Azure, and GCP.
Experience with configuration management systems such as Puppet.
Experience with Bash or Python for system automation and monitoring.
Experience with infrastructure-as-code tools such as Ansible or Terraform.
Excellent problem-solving, critical-thinking, and communication skills.
Experience providing DevOps or systems administration support for commercial SaaS solutions.

Responsibilities

Maximize system uptime and availability while ensuring functional and performance SLAs.
Establish end-to-end monitoring and alerting for critical system aspects.
Solve complex problems affecting critical services and build automation to prevent recurrence.
Influence and create designs, architectures, standards, and methods for supporting the platform.
Initiate and lead scripting and automation to streamline system updates and upgrades.
Set up critical infrastructure, tools, and frameworks to streamline the deployment cycle.
Work cross-functionally with Services and Engineering teams.