Site Reliability Engineer ID53670
About The Position
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. We are looking for a SRE Operations Engineer to maintain reliability across a cloud-based SaaS platform. You’ll handle live incidents, improve observability, and reduce toil through automation using Kubernetes, Terraform, Grafana, and AWS. Hands-on, execution-focused, with real ownership across CI/CD pipelines, GitOps workflows, and on-call rotations.
Requirements
- 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations
- Experience with AWS supporting production environments
- Experience supporting production SaaS applications
- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI)
- Experience with GitOps and Git fundamentals
- Experience using GitHub, Jira, and Confluence
- Experience with Kubernetes (EKS, kOps or similar)
- Experience with Docker and containerization
- Experience with observability tools (Grafana, Prometheus, Loki, PagerDuty)
- Proficiency in scripting ( Bash, Python, or Go )
- Experience with Infrastructure as Code (Terraform, Helm)
- Ability to work within structured operational processes and SLAs
- Strong written and verbal English communication skills
- Self-driven with a growth mindset
Nice To Haves
- AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator
- Experience with multi-tenant SaaS environments
- Experience working in globally distributed teams
- Familiarity with ChatOps practices
- Experience improving monitoring quality and reducing alert fatigue
Responsibilities
- Monitor and support production and staging environments to ensure availability, performance, and stability
- Respond to incidents, perform triage and root cause analysis, and contribute to remediation efforts
- Participate in on-call rotations with defined SLAs
- Handle operational requests from internal teams
- Maintain and improve monitoring, alerting, dashboards, logs, and metrics
- Support CI/CD pipelines, production releases, and GitOps workflows
- Contribute to automation initiatives to reduce operational overhead
- Maintain and improve Kubernetes-based infrastructure and containerized workloads
- Support Infrastructure as Code practices and environment improvements
Benefits
- Mentorship
- TechTalks
- Personalized growth roadmaps
- Competitive compensation
- USD-based pay
- Education budget
- Fitness budget
- Team activity budgets
- Modern solutions with Fortune 500 and top product companies
- Flexible schedule
- Remote options
- Office options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
