Site Reliability Engineer (Application Software)

SpaceX•Hawthorne, CA
•$125,000 - $195,000•Onsite

About The Position

The application software team develops mission-critical applications used across SpaceX to support launch vehicle production and flight, and systems that help Starlink grow into a worldwide fast, reliable Internet service. The team also builds a platform and tooling for access to the compute, storage, and networking needed to achieve these goals. The Site Reliability Engineer will apply strong software engineering fundamentals to infrastructure reliability, stability, proactive maintenance, and scalability. The role involves taking ownership of systems that manufacturing depends on, understanding systems before making changes, solving complex problems, and communicating effectively with stakeholders and teammates. Aerospace experience is not required.

Requirements

  • Bachelor's degree in computer science, information systems, or an engineering discipline, or at least 3 years of professional SRE or DevOps experience in lieu of a degree.
  • Experience with Linux operating systems.
  • Must be able to work extended hours and weekends as needed.
  • Must work onsite; remote and hybrid work are not considered.
  • Must meet the stated U.S. export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice To Haves

  • Programming experience in Python, C#, Go, JavaScript, or similar languages.
  • Experience with production on-premises compute, storage, and/or networking infrastructure.
  • Experience with container and virtualization technologies such as Docker, Kubernetes, vSphere, QEMU, or KVM.
  • Experience with databases and data modeling, such as Postgres, MySQL, or ClickHouse.
  • Experience with infrastructure-as-code tools for managing server fleets, such as Terraform, Ansible, or Puppet.
  • Knowledge of technologies that predate and underpin modern cloud infrastructure, and ability to translate high-level developer experiences into specific implementations from first principles.
  • Ability to work with mission-critical and sensitive systems with appropriate urgency and care.
  • Ability to communicate effectively with customers, peers, and management in formal and informal settings.

Responsibilities

  • Deploy, upgrade, operate, maintain, and scale mission-critical products and services.
  • Manage underlying infrastructure as code and use modern observability tools to provide a complete picture of application health.
  • Collaborate closely with software engineers to design and build highly operable, maintainable, and testable systems.
  • Improve the entire software development lifecycle, from inception and design through deployment, operation, and continuous refinement.
  • Practice sustainable incident response and conduct blameless postmortems.
  • Provide high-quality end-user support to vehicle software engineers.
  • Participate in the team's on-call rotation.
  • Identify and eliminate performance bottlenecks using measurement and creative engineering.

Benefits

  • Potential long-term incentives in the form of company stock or long-term cash awards.
  • Potential discretionary bonuses.
  • Employee Stock Purchase Plan with the ability to purchase additional stock at a discount.
  • Comprehensive medical coverage.
  • Vision coverage.
  • Dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid parental leave.
  • Various other discounts and perks.
  • Up to 3 weeks of accrued paid vacation.
  • 10 or more paid holidays per year.
  • Paid sick leave pursuant to company policy.
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