Site Reliability Engineer II

Microsoft • Redmond, WA

4d

About The Position

The Site Reliability Engineer II will join Microsoft’s Enterprise IAM Active Directory team within the Cloud & AI organization. The team engineers and operates secure, reliable, and resilient identity infrastructure supporting critical authentication services across Microsoft. The role combines systems engineering with Site Reliability Engineering practices to improve availability, observability, automation, disaster recovery, and operational excellence.

The engineer will build, operate, automate, and improve Active Directory infrastructure and supporting services. Work includes monitoring and incident response, automation, disaster recovery, and reliability improvements that reduce operational toil. The role also offers opportunities to apply AI, Copilot, and agentic technologies to troubleshooting and operational workflows.

Requirements

• Bachelor’s degree in Computer Science or a related technical field and 2+ years of technical engineering experience coding in languages such as C#, Python, or PowerShell, or equivalent experience.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• 2+ years of software development experience using C#, Python, PowerShell, or another programming language to build automation, tools, or engineering solutions.
• 2+ years of experience engineering, operating, or troubleshooting Windows Server and Active Directory Domain Services (AD DS), including core identity and authentication technologies.
• Experience debugging complex production systems using logs, metrics, monitoring, and telemetry to identify root causes and implement durable solutions.
• Experience applying Site Reliability Engineering principles, including observability, incident response, automation, reliability, resiliency, and safe production changes.
• Experience applying AI technologies, including large language models (LLMs), AI agents, Copilot, or intelligent automation, to software engineering, infrastructure, troubleshooting, or security scenarios.
• Experience with Active Directory technologies such as DNS, Kerberos, LDAP, Group Policy, replication, trusts, and Active Directory Sites and Services.
• Experience building production-quality automation, APIs, validation frameworks, or self-service infrastructure tooling.
• Experience developing AI-assisted or agentic solutions using LLMs, tool use, retrieval, evaluation, or workflow orchestration.
• Experience with monitoring, synthetic validation, telemetry correlation, automated diagnostics, or remediation.
• Experience with identity security, privileged access, vulnerability assessment, or security monitoring and detection.
• Experience with backup and recovery, disaster recovery, or site and regional failover for distributed infrastructure.

Responsibilities

• Engineer and operate highly available, secure, and resilient Active Directory services supporting critical identity and authentication scenarios across Microsoft.
• Improve service reliability and operational excellence through automation, observability, telemetry, and proactive engineering that reduces operational toil and prevents recurring issues.
• Build intelligent automation and AI-assisted solutions to accelerate troubleshooting, correlate operational signals, and make identity infrastructure safer and easier to operate.
• Diagnose and resolve complex production issues across Active Directory, Windows Server, and supporting infrastructure, turning engineering insights into durable reliability improvements.
• Engineer and validate backup, recovery, disaster recovery, and site and regional failover capabilities to strengthen business continuity and service resilience.
• Collaborate across Enterprise IAM and partner engineering teams to advance modern SRE practices and scalable, automated approaches to operating critical identity infrastructure.
• Embody Microsoft’s culture and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level