Site Reliability Engineer I
About The Position
PagerDuty is seeking a Site Reliability Engineer I to join their Core Infrastructure team in Atlanta. This role will focus on building and operating the foundational infrastructure that powers PagerDuty's real-time digital operations platform. The systems support millions of events and alerts daily, helping customers detect, respond to, and resolve incidents quickly and reliably. The engineer will work at the intersection of platform evolution and operational excellence, building and evolving foundational network, compute, and ingress infrastructure while scaling and hardening existing systems. This role directly impacts the reliability, scalability, and security of PagerDuty's services.
Requirements
- 0 to 1+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
- Hands-on experience operating Linux-based systems in production environments
- Working knowledge of networking fundamentals, such as load balancing, DNS, TLS, and ingress traffic flow
- Experience with container orchestration (e.g., EKS, Kubernetes)
- Experience working on cloud-native infrastructure (e.g., AWS, GCP, Azure), including networking and compute concepts
- Proficiency in at least one programming language (e.g., Python, Ruby, Go, etc.)
- Experience with Infrastructure as Code (e.g., Terraform, CloudFormation)
Nice To Haves
- Experience with AWS cloud networking concepts such as VPCs, subnets, routing, security groups, and load balancers
- Experience operating or contributing to production Kubernetes platforms (e.g., EKS), including cluster upgrades, networking, or ingress configuration
- Experience with monitoring, observability, and logging platforms (e.g., DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
- Familiarity with service meshes, ingress controllers, or API gateways (e.g., Envoy, Istio, NGINX)
Responsibilities
- Support and improve foundational infrastructure, including networking, compute platforms, Kubernetes clusters, and ingress/traffic management systems.
- Contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new infrastructure capabilities.
- Participate in agile rituals (standups, planning, retros) and communicate progress/risks early.
- Stay current on technical trends to suggest innovative tools and approaches to interesting problems.
- Monitor system health using metrics, logs, and alerts, and participate in 24/7 on-call rotations to help detect, respond to, and resolve incidents.
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
