Site Quality Assistant

Metro LogicsLas Vegas, NV
Onsite

About The Position

Metro Logics, Inc. (Metro) is a privately owned medical logistics service company located in Las Vegas, NV, with additional facilities in Mississippi and Utah. We provide temperature-sensitive storage, warehousing, and rapid distribution services for perishable foods, pharmaceutical products, and medical devices and supplies. Metro manages highly regulated, temperature-controlled, and cGMP-compliant warehouse space. About the role The Site Quality Assistant is responsible for supporting quality systems, compliance programs, and cross-functional administrative operations. This role is ideal for someone who is looking to grow in a career in Quality Assurance or Compliance within a regulated industry. The Site Quality Assistant will assist with documentation review, investigations, training, audits, reporting, and general site administrative support to help maintain compliance and efficient daily operations. Occasional out-of-town travel is required.

Requirements

  • A minimum of 2 years of experience in Quality Assurance, Compliance, Administrative Support, Manufacturing, Warehouse Operations, Logistics, or other regulated industries.
  • Equivalent college-level coursework or internship will be considered.
  • Proficiency with Microsoft Office (Excel, Word, Outlook) and ability to learn internal systems.
  • Must have a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.

Nice To Haves

  • Bachelor’s degree or Associate’s degree preferred.
  • Familiarity with cGMP, Good Documentation Practices (GDP), FDA-regulated environments, or ISO standards.
  • Experience in pharmaceutical, medical device, food, cold-chain, logistics, or office administration environments is beneficial but not required.
  • Other industry certifications, such as Certified Quality Auditor (CQA) or similar, are preferred.
  • Ability to connect and build strong relationships with others, while fostering a positive work environment.
  • Must be able to work efficiently and effectively and remain self-motivated.
  • Ability to effectively share knowledge with others within the organization.
  • Capability to work collaboratively with various teams across the organization while managing multiple projects simultaneously.
  • Excellent written and verbal communication skills, analytical abilities, and interpersonal skills.
  • Technical writing is required.
  • Strong attention to detail and organizational skills.
  • Problem-solving and critical thinking skills.
  • Strong customer service mindset.
  • Desire to learn and grow within a quality-driven organization.

Responsibilities

  • Support daily site quality systems and compliance activities.
  • Review and maintain quality records, including incidents, deviations, change controls, and risk assessments.
  • Assist with document control, SOP revisions, and record retention.
  • Partner with Operations, Inventory, Maintenance, and IT teams to improve processes and maintain compliance.
  • Review maintenance, temperature monitoring, and inventory documentation as required.
  • Assist with employee training records and help coordinate training activities.
  • Participate in internal audits and support customer or regulatory audits.
  • Help ensure compliance with cGMP, GDP, company procedures, and quality standards.
  • Identify opportunities for continuous improvement and operational efficiency.
  • Provide administrative support to site leadership and departmental managers as needed.
  • Assist site in maintaining visitor kiosk and log activities.

Benefits

  • Occasional out-of-town travel is required.
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