Site Program Manager
About The Position
The Site Program Manager is a hands-on operational leader responsible for ensuring High Performance Academy's Programs, Camps, and Leagues are delivered with consistency, quality, and operational excellence. Reporting to the Area Manager, this role oversees daily program operations, staff leadership, scheduling, training, and program execution while serving as the primary point of support for coaches, partners, and program sites. The Site Program Manager plays a critical role in maintaining HPA's program standards, developing team members, managing logistics and performance, and fostering strong relationships with school and community partners. This position is ideal for a proactive leader who thrives in a fast-paced environment, enjoys developing people, solving operational challenges, and creating exceptional experiences for youth, staff, and partners. This role is a remote opportunity, with travel to visit program sites as required.
Requirements
- Bachelor's degree or experience in relevant field
- 3+ years of experience in program coordination or a related field
- Strong organizational and leadership skills
- Effective communication and interpersonal abilities
- Ability to work independently and collaboratively, managing multiple tasks, projects, and people simultaneously
- Demonstrated ability in problem solving, program development, and operational excellence
- Proficient in Microsoft Office and project management software
- Must be available occasionally on Saturdays
- Knowledge of program evaluation and budget management
- Experience working in a dynamic, fast-paced environment, ideally with exposure to educational, community, or youth programs
- Familiarity with sports programs, educational system and community outreach
- Passion for working with youth and making a positive impact in the community
- Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent)
- Experience in a dynamic, fast-paced environment – ideally in youth development, education, community programs, or sports/enrichment
- Passion for youth development and a deep commitment to HPA's mission to serve 100,000 youth by 2030
- Must be available occasionally on Saturdays and able to travel locally; valid driver's license required
Responsibilities
- Lead & Develop Teams: Recruit, onboard, coach, evaluate, and support program staff while fostering accountability, professional growth, and a positive team culture.
- Oversee Daily Operations: Manage staffing, scheduling, attendance, timesheets, program logistics, and site operations to ensure seamless program delivery.
- Deliver High-Quality Programs: Ensure Programs, Camps, and Leagues consistently meet HPA's standards for safety, quality, engagement, and youth development.
- Drive Operational Excellence: Monitor program performance, track KPIs, manage budgets, analyze operational data, and implement continuous improvements.
- Build Strong Partnerships: Serve as the primary liaison for school partners, families, and community stakeholders while supporting recruitment, onboarding, and employee engagement initiatives.
- Improve Systems & Processes: Contribute to documenting and refining operational procedures, best practices, and scalable systems that strengthen program consistency across regions.
- Champion HPA Culture: Lead with integrity, accountability, and compassion while promoting HPA's core values, supporting employee engagement, and creating an exceptional experience for both staff and students.
Benefits
- Medical/Virtual Care, Dental and Vision Insurance Plans for you and your dependents
- Paid Time Off
- Paid Holidays/Paid Sick Leave
- 401(k)/Retirement and Financial Coaching with our EAP
- Professional Development Opportunities
- Employee Assistance Program (EAP)
- Family Discounts for Camps, Indoor Leagues (youth and adult)
- Employee Discounts and Employee Recognition Rewards
- options for life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
