Site Ops Manager

RS Group•New York, NY

11d

About The Position

The Site Manager III oversees procurement of indirect material inventory, typically representing $10MM to $25MM in spend, and manages and reports on the storeroom’s daily operations. The role manages MRO logistics, including monitoring inventory, purchasing and receiving materials, storage, and distribution; determines appropriate inventory methods; analyzes spend and reduces unit costs; and demonstrates value to the client to achieve or exceed business goals. The position provides on-site supervision of MRO and storeroom operations across multiple client locations, including customer service, supply chain management, purchasing, receiving, and inventory control. It supervises and develops staff, manages client and vendor relationships, maintains purchasing and inventory data in enterprise asset management or client CMMS systems, and oversees operational, financial, and inventory reporting. The Site Manager works with senior management, HR, Sales, and the ISO Management Representative on staffing, strategic plans, process improvements, savings, and business development. The role also requires site safety and security compliance, local travel of approximately 10–25% as required, and overnight travel at least once a year for the company’s Annual Leadership Conference.

Requirements

Associate’s degree required.
5–7 years of recent experience purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission, and related maintenance items.
Experience managing, overseeing, and coaching staff.
Proficiency in procurement or CMMS software.
Experience in supply chain management or sourcing.
Experience and familiarity with inventory control, receiving, and shipping processes.
Experience in financial reporting, budgeting, and/or overseeing a P&L.
Excellent PC operating system skills, especially Microsoft Office Suite, with emphasis on Excel and PowerPoint.
Demonstrated interpersonal skills, including strong verbal and written communication.
Ability to work shifts as required by the position and overtime as needed.
Ability to work in excess of 40 hours per week, including evenings and/or weekends, as required.

Nice To Haves

Bachelor’s degree preferred.
CPM/APICS desirable.

Responsibilities

Follow and enforce site safety and security procedures; document and report as required, ensure staff receive initial and ongoing safety training, and file safety incidents according to safety SOPs.
Supervise on-site MRO and storeroom operations across multiple client locations, covering customer service, supply chain management, purchasing, receiving, and inventory control.
Supervise direct reports, provide feedback and performance management, resolve conflicts, support staff, and ensure employees are trained and follow SOPs.
Set site-specific operational goals, achieve cost-savings targets, identify additional savings, and document savings achieved.
Manage client relationships and business processes, attend meetings, and work with clients and vendors to resolve quality and delivery problems.
Manage purchasing through distribution cost-effectively, maintain data integrity in the company’s enterprise asset management system and/or the client’s CMMS, and communicate with the client’s facility operations.
Work with senior management to define and implement strategic and tactical plans and prioritize daily work.
Manage and train employees; schedule and monitor time off; assign daily work; monitor performance; address and document employment issues in accordance with company policy; and recruit staff as needed in partnership with HR and the Supervisor.
Meet with employees individually and as a team to support coaching, training, development, and career growth; complete annual appraisals and set future-year goals in a timely manner.
Monitor storeroom inventory and build levels to meet customer and company needs; develop and implement inventory reduction programs; and maintain proper labeling and storage of inventoried items.
Build client relationships and partner with client department heads on issues and concerns; develop an understanding of the client’s business and storeroom parts; seek additional savings and program growth; and understand the master service agreement and site-specific operating agreement.
Prepare, perform, and oversee required daily, weekly, and monthly reports; evaluate results and initiate corrective actions or process improvements as needed.
Manage to budget, analyze and address financial variances, identify cost-saving strategies, and analyze and forecast financial drivers and KPIs for reporting.
Build local vendor relationships to pursue better pricing and research supplier savings opportunities; participate in corporate supply agreements.
Provide improvement suggestions for the ISO program and support Sales team business development objectives, including identifying value and presenting soft savings.
Use approved standard operating procedures to manage site work; identify process improvements, streamline efforts, increase quality, and document and report efforts.