House Manager (OPS)

University of North Florida Alumni Association•Jacksonville, FL
•Onsite

About The Position

Responsible for overseeing Front of House activities at events hosted in the Fine Arts Center’s venues, which include the 1,300-seat Lazzara Performance Hall and the 700-seat Robinson Theater. Duties include supervising usher staff, acting as point of contact for clients during events, setting up and breaking down activities occurring in the lobby or other front-of-house areas, and managing the concession stand. Communicates with backstage crew throughout the event, manages compliance of the theater's health and safety standards, troubleshoots challenges during events, and greets patrons in a friendly and helpful manner.

Requirements

  • Friendly and Courteous
  • Positive Attitude
  • Punctual
  • Reliable
  • Able to prioritize and respond to multiple demands
  • Customer service-oriented
  • Able to enforce rules in a diplomatic manner
  • Flexible schedule; events can be held during the day, at night, and on weekends.

Nice To Haves

  • Some theater experience desired

Responsibilities

  • Overseeing Front of House activities at events
  • Supervising usher staff
  • Acting as point of contact for clients during events
  • Setting up and breaking down activities in the lobby or other front-of-house areas
  • Managing the concession stand
  • Communicating with backstage crew throughout the event
  • Managing compliance of the theater's health and safety standards
  • Troubleshooting challenges during events
  • Greeting patrons in a friendly and helpful manner
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