Site Operations Manager

Leo Facilities Maintenance•Armonk, NY

6d•$70,000 - $75,000•Onsite

About The Position

The Site Operations Manager provides leadership, direction, oversight and responsibility within a large Fortune 500 corporate campus. This role is dedicated to a large, single site, corporate campus in West Chester county NY. Commercial landscape and snow removal experience required.

Requirements

High school diploma or equivalent.
At least 5 years of commercial snow removal leadership and management required.
Physical ability to lift minimum 25 pounds regularly; capable of performing labor in cold weather conditions for extended periods.
Ability to work flexible hours including nights, weekends, and holidays as required by weather events and client needs.
Strong attention to detail and commitment to safety and quality work.
Valid driver's license with clean driving record and no major traffic violations.
Experience operating heavy equipment including wheel loaders, skid steers, or similar machinery.
Knowledge of snow removal equipment, de-icing methods, and winter weather operations.
Mechanical ability and basic troubleshooting skills.

Nice To Haves

SIMA, ASM/CSP certified a plus
Strong multi-unit enterprise facilities management experience preferred in the following skills: Landscaping, Irrigation, Snow-Ice Programs, Interior and exterior facilities management, and Janitorial Services
Experience in a trade
Experience in facilities industry

Responsibilities

Provide daily, AM site inspections, weather/condition reports and operational plans for service.
Execute, direct, service delivery. Manage active storms, pre and post storm plan and communicate to all stake holders
Plow, de-ice, clearing support.
Read, Understand and Implement detailed facilities maintenance Scopes of Work and Service Level Agreements.
Facilitate communications in the field between team members, Caliber Operations Managers, Caliber Service Management Affiliates, client location.
Manage the client; up to and including client Regional Vice Presidents.
Conduct Service Validations.
Train and guide vendors as required.
Provide guidance and feedback to Caliber Service Management.
Maintains Quality Control Reports.
Resolve customer problems by applying resources as necessary.
Engage and entertain the customer as appropriate.
Conduct training and presentations concerning scope of work to site personnel and providers.
Foster a positive team environment.
Ensure confidentiality of internal and external data.
Perform ad-hoc projects and other duties as assigned.
Responsibilities frequently require emergency support, mobilization and extended engagement (weekends/after-hours/holidays); scheduled and non-scheduled including but not limited to property damage and snow emergencies.
Adhere strictly to all safety regulations, guidelines, and company policies while operating equipment and working in challenging weather conditions.
Ensure proper use of personal protective equipment (PPE) including helmets, gloves, protective eyewear, and cold weather gear as required.
Communicate effectively with supervisors, dispatch, and team members to receive assignments, report completed tasks, provide updates on conditions, and escalate issues or hazards.
Maintain accurate records of work performed including dates, times, areas cleared, materials used, and equipment hours using company verification app.
Participate in training sessions related to safe snow operations, equipment handling, emergency response protocols, and company procedures.
Collaborate with other crew members, equipment operators, and support staff to ensure efficient and effective operations across service areas.
Foster a positive team environment and follow established company, state, and federal regulations and guidelines.