About The Position

The Site Merchandising Associate supports site operations, testing, and merchandising functions. They enhance the success of Macys.com by partnering with business and support teams to ensure flawless site execution and the launch of new features and system enhancements. The Site Merchandiser devises and recommends digital strategies to maximize the online assortment and drive site traffic.

Requirements

  • Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
  • 3-5 years of direct experience.
  • This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems.
  • Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
  • Able to work a flexible schedule based on department and company needs.
  • Collaboration
  • Presentation Skills
  • Technical Communication
  • Cross-Functional Relationship Building
  • Innovation and Competitive Analysis
  • Data Analysis
  • Project Management
  • Product/Project Ownership
  • Creative and Strategic Thinking
  • Technical Proficiency : Knowledge of MS Office computer programs is required.

Responsibilities

  • Ensure data consistency across all customer touchpoints and devices.
  • Establish best practices based on competitive landscape and assist in promotion execution, brand shop execution, and facet and browse optimization.
  • Optimize product detail pages, including size and fit information, attribution, tagging, page layout, images, reviews, and CGC.
  • Manage taxonomy optimization, including header fly-outs and left-hand navigation.
  • Collaborate with SEO and UX teams to develop best practices.
  • Optimize on-site search by addressing failed search terms and acting on trending phrases and key brands.
  • Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting.
  • Drive affiliate and SEM performance through weekly submissions of top-performing offers.
  • Identify online opportunities to increase sales, conversion, and profit performance.
  • Collaborate with merchant teams to understand business strategy, objectives, and priorities.
  • Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives.
  • Provide insights and strategies for the best online experience.
  • Foster strategic cross-functional relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution.
  • Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.
  • Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits.
  • Assist with training and developing assistants and trainees on the team.
  • Share best practices across site merchandising to support overall team growth.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement
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