Site Manager- Primary Care at Aston, PA
About The Position
ChristianaCare's Medical Group is looking to hire a Full-Time Site Manager to support the Primary Care at Aston practice. The Site Manager is responsible for supervising ambulatory practice support caregivers and ensuring that the daily activities and workflows of their clinics and programs are being followed. They will provide front-line direction and problem-solving, serves as the first accountable leader when expectations are not being met, and provides assistance and support to the team to create an environment for caregivers to provide high-quality care to their patients.
Requirements
- High School diploma required.
- 2 years of office practice experience required
Nice To Haves
- Associate's degree preferred.
- supervisory experience preferred.
- Experience in Epic, is a plus
Responsibilities
- Leads recruitment, onboarding, retention, and offboarding activities of ambulatory practice caregivers (ie MAs, OAs, RNs)
- Completes Check-ins and Annual Performance Evaluations of assigned caregivers (MAs, OAs, RNs)
- Provides on-site support and direction for daily problem-solving of associate, patient, and provider concerns
- Ensures that clinic staffing is in place to support the activities and services within their assigned clinic(s) and services.
- Addresses caregiver staffing gaps by securing and redeploying caregivers as needed.
- Notifies providers of changes in staffing and the actions being taken to restore staffing levels.
- Monitors and coach’s non-provider caregivers to ensure that standard operating procedures and workflows are being followed related to rooming patients, data collection, documentation, and all other assigned activities in support of high-quality patient care.
- Conducts daily charge and cash reconciliations in accordance with established policies and procedures.
- Ensures that supply levels are maintained to support the activities of the clinic.
- Responsible for planning and leading monthly clinic meetings with all non-provider caregivers to share results, celebrate successes, obtain feedback and ideas, address questions and concerns, and provide updates and notifications.
- Supervises and trains non-provider caregivers on daily cash handling and copay collections per established policies and procedures.
- Approves all caregiver timecards as assigned.
- Performs other duties as required.
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
- low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- up to $5,250 per year in tuition reimbursement.
- advanced fertility care through Progyny
- free maternity education and support
- up to $5,000 in adoption assistance
- 12 weeks of paid parental leave to support your growing family, after one year of service.
- Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
- free financial coaching, counseling, and budgeting support.
- health insurance, paid time off, retirement, an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
