Site Manager

TAGG Logistics/Hub Group•Tyler, TX

1d•$80,000

About The Position

This position is responsible for customer satisfaction and company profitability within the managed location while meeting company goals for Safety & Compliance, Customer Service, Financials and annual objectives. Manager requires excellent customer relation and communication skills in conjunction with the ability to develop and implement safety and compliance objectives. The Manager is responsible for all employees, equipment and customers at the assigned site, enforcing company policies including state, federal and DOT laws and regulations.

Requirements

Transportation experience required
4 Year degree in Supply Chain or 5 years in Transportation management, managing Class A drivers and DOT regulations

Responsibilities

Focus on Safety, Service, Cost, Professionalism and Respect
Ensure that all loads are delivered on time. Investigate and resolve all complaints, questions and problems
Enforce rules and apply policies fairly and consistently
Build a strong work relationship with employees and customers
Inform employees of departmental and company-wide initiatives and goals
Manage day to day customer needs including route efficiency and providing continuous customer innovation
Ensure all company safety policies are understood and enforced. Maintain safety training through safety bulletins and monthly tailgate meetings
Perform Monthly IIPP Yard and Office Safety Checklists and report them to Safety Department
Ensure that all Hours of Service regulations, DOT / State regulations, and company safety policies are adhered to
Ensure DOT Paper-logs and/or E-Logs are audited and correct
Ensure all assigned tractor and trailers are PM/BIT inspected with in time lines
Ensure that all assigned equipment are current on preventative maintenance
Record all collisions, injuries, and equipment damages on the safety register in a timely manner
Ensure all preventable damages are charged to the responsible party
Daily audit of all fuel purchases
Interview, hire, and train all team members driving or non-driving
Provide guidance and development for all associates within their assigned site
Apply Progressive Discipline
Process Terminations according to Company policy - obtaining Regional and HR approval
Process annual reviews and potential compensation increases
Employee time off: Review, approve and all absences including track sick leave, w/c leave, FMLA, vacations, etc.
Maintain adequate staffing - continually mentor, motivate and develop staff
Ongoing training of personnel to ensure they understand and execute the company’s commitment to both employees and customers
Review billing and payroll daily as it is completed by the billing department
Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer
Submit all expense reports for approval
Submit weekly approved payroll-Research, verify and process any pay adjustments in a timely manner
Continuous improvements to customers business and providing added value
Process reviews for improvements such as route efficiency, fuel reduction, backhaul potential, asset sharing etc.
Project Team assistance with Startup accounts
Training new Managers for similar account types