Site Manager, Saint Paul, #68

Gopuff • St. Paul, MN

21h • Onsite

About The Position

Gopuff is seeking a self-starting, entrepreneurial Site Manager to lead the local Field Operations team. The role oversees facility operations and a team of independent Driver Partners, with responsibility for delivering an excellent customer experience. The Site Manager leads Shift Leaders and Field Operations Associates in a fast-paced environment and is accountable for the territory’s operational, safety, cultural, and financial performance.

Requirements

• At least 3 years of experience in a fast-paced environment and leading a blended workforce of W-2 and 1099 employees.
• Experience in retail, grocery, military, restaurant, or an equivalent field.
• Strong written and verbal communication skills.
• Strong conflict-resolution skills.
• Strong team-development and engagement skills.
• Proficiency with computers, email, and Google Suite.
• Ability to lead in an ever-changing environment.
• A proven track record as a change agent who improves processes and efficiencies.
• Ability to work fluid schedules, be available during peak operating hours (5 p.m. to 3 a.m.), and support the facility on weekends and/or holidays as needed.
• Ability to stand, bend, reach, and walk during shifts.
• Ability to lift up to 49 pounds.

Nice To Haves

• Bachelor’s degree.
• Professional fluency in Spanish.

Responsibilities

• Plan, direct, and be accountable for all facility operations, including deliveries, inventory, equipment, and systems.
• Improve key performance indicators such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Train and coach facility associates to work safely and follow standard work and processes.
• Drive site financial performance by meeting budgeted productivity, labor, and other expense goals.
• Ensure compliance with Gopuff and legal policies, procedures, and warehouse regulations by analyzing and interpreting reports.
• Implement and monitor safety and human resources compliance, asset protection, and safety controls; oversee the safety of people and products; and conduct operational and quality assurance reviews.
• Develop and implement performance improvement action plans, guide execution of company programs, and direct the management team in protecting confidential information, documentation, and assigned records.
• Create and implement plans to improve the facility’s safety, culture, and financial performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed