Site Manager

Trellis Management Co•Minneapolis, MN

1d•Onsite

About The Position

Trellis Mgmt Co. is seeking an experienced and strong leader for a Residential Site Manager position. This role involves managing two properties in Minneapolis / Apple Valley, MN, with a focus on Project Based Sec 42, Leasing, and Income Restricted housing. The ideal candidate will be skilled in client services and working with a diverse population, including long-term homeless and disabled clients. Bilingual candidates fluent in English and Somali are encouraged to apply. Trellis Mgmt Co. has been a professional property management company since 1990, managing over 65 properties and 4000 units in the Twin Cities metro area, priding itself on excellent management services and respectful resident treatment.

Requirements

Previous property management experience that included working with service providers, long-term homeless and Coordinated Entry
Ability to work and be productive in challenging environment
Lease-up and staff supervision experience
Proficient computer skills with Microsoft Office
Excellent customer service, verbal and written communication skills
Strong organizational skills and ability to prioritize as well as multi-task
Daily Travel is required
Must have a reliable vehicle, valid driver’s license and valid vehicle insurance

Nice To Haves

Bilingual in English and Somali
Yardi & Rent Café experience a plus
1 - 2 Years of experience preferred

Responsibilities

Receive and deposit rent payments & initiate late rent notices
Prepare and submit payment reports & follow up on non-payments
Handle Unlawful Detainers for non-payment and other related situations
Determine when charges for maintenance repairs are due from residents
Follow-up as needed
Supervision of staff
Approve invoices
Approve time sheets, track work records and calls
Prepare vacancy reports as requested
Keep work area in good order, and maintain inventory of office supplies
Assign and oversee the follow through on work order requests
Obtain referrals through Coordinated Entry and/or Sec 8 waiting list
Show apartments to prospective residents
Coordinate with new resident and Services to accomplish a smooth move-in
Work with Service providers to orient new resident to unit and to site policies
Complete move out inspections, and provide accounting dept. with information to prepare the security deposit
Coordinate preparation of the unit for re-rental, keep unit secure during vacancy
Draft notices to residents, upon approval of the Portfolio Manager
Work with various service providers in all aspects of resident’s tenancy (rent, lease violations, activities, etc.)
Carry out additional duties as assigned by the Portfolio Manager in order to properly operate, manage and maintain the property
Insuring the cleanliness of the building, common areas and grounds
Perform other reasonable business-related duties as assigned
Assist in organizing the operations of the development and to complete the required tasks without regular, specific instructions
Consult with the Portfolio Manager on an on-going basis, and keep the Portfolio Manager fully informed
Compose himself/herself with the utmost professionalism at all times to create the best possible image for the development
Assist in making the decisions necessary to schedule, coordinate and accomplish the duties and responsibilities as listed
Arrange for weekend and after-hours coverage, as needed