191 - Site Manager - MUSC Health Florence - Full time

Onsight Healthcare • Florence, SC

1d • Onsite

About The Position

Onsight Healthcare has been contracted to support MUSC Health in Florence, South Carolina. This is a full-time Manager Role with benefits, offering $18/hour plus tips, Monday – Friday, with weekends off. Onsight Healthcare is seeking an experienced, hands-on leader to join their team as a Valet Team Site Manager. This role offers a career where you'll lead a Valet Team that directly impacts the daily experience of hospital patients, guests, and staff. The company emphasizes a meaningful impact, professional growth, and a positive work environment valuing teamwork, inclusivity, respect, and employee well-being.

Requirements

• A High School Diploma or equivalent is required
• Eligible to work for any U.S. Employer
• Possess a clean driving record for the past 5 years
• Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
• At least two years of supervisory or management experience required
• Must be comfortable/have experience with providing valet services and driving a variety of vehicles
• Ability to pass all onboarding screening processes
• Adequately operate apps/technology on a tablet and learn new software that may have to be applied to the daily tasks for this role
• Ability to move with urgency and speed
• Safely and physically able to lift up to 50 lbs
• Will effectively build relationships with hospital staff, patients, guests, and team
• Can communicate clearly/effectively and is able to motivate/lead a diverse team
• Must prioritize multiple tasks in a fast-paced environment
• Ability to work in a standing position for hours at a time in an outdoor environment
• This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe cold weather, rain, sleet, snow, and other inclement weather
• Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer service
• Must be able to speak, read, and write Standard English
• Additional hospital screening requirements will apply at this facility

Nice To Haves

• Drive a manual transmission (not required but a plus)

Responsibilities

• Daily training, coaching, and development of the team
• Create and manage the schedule of direct reports
• Establish and maintain a friendly working relationship with hospital staff and management
• Assist the team with all daily valet services that are required of your team
• Use weekly customer service metric reporting to deliver a white-glove customer service experience
• Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
• Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative
• Operate a laptop/tablet daily to manage communication, run reports, complete trainings, and check in guests vehicles
• Motivate and empower a team to provide world-class hospitality/valet services
• Effectively build relationships with patients, guests, and hospital staff!
• Always maintain proper staffing levels to ensure superior customer service and operating standards are met through proper scheduling and “in the moment” coaching of your team
• Attracting, hiring, and retaining a diverse team of top talent

Benefits

• Uniforms provided
• Accrued Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance available
• Short and Long-term Disability Insurance available
• Life and Accidental Insurance available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED