Site Manager

TRELLIS MANAGEMENT COMinneapolis, MN
Onsite

About The Position

Residential Site Manager - Experienced, Strong Leader, Excellent pay and benefits! We are looking for an individual to manage 2 properties in Minneapolis / Apple Valley, MN, handling Project Based Sec 42, Leasing and Income Restricted. The ideal candidate must be skilled in working with client services and a diverse population to include long-term homeless and disabled clients. We encourage candidates who are bilingual in English and Somali to apply, as this is helpful in serving our resident population. Trellis Mgmt Co. has been managing properties in the Twin Cities and surrounding metro area since 1990. We are a professional management company that prides itself on excellent management services and the respectful treatment of our residents. We take pride in our communities, our residents and in our employees. With over 65 properties and 4000 units, we hire the most skilled and knowledgeable individuals in their respective careers to drive business success.

Requirements

  • Previous property management experience that included working with service providers, long-term homeless and Coordinated Entry
  • Ability to work and be productive in challenging environment
  • Lease-up and staff supervision experience
  • Proficient computer skills with Microsoft Office
  • Excellent customer service, verbal and written communication skills, along with strong organizational skills and ability to prioritize as well as multi-task
  • Daily Travel is required-Must have a reliable vehicle, valid driver’s license and valid vehicle insurance.

Nice To Haves

  • Bilingual in English and Somali
  • Yardi & Rent Café experience a plus.
  • 1 - 2 Years of experience preferred

Responsibilities

  • Managers are responsible for all functions related to the appearance, working order, administration and residential support for the property they are assigned.
  • Direct supervision of staff, ensuring property appearance is maintained and kept in excellent working order while keeping it clean, safe and comfortable for residents.
  • Behave and communicate in a manner that gets along with residents, customers, clients, co-workers and supervisors.
  • Receive and deposit rent payments & initiate late rent notices
  • Prepare and submit payment reports & follow up on non-payments
  • Handle Unlawful Detainers for non-payment and other related situations
  • Determine when charges for maintenance repairs are due from residents
  • Follow-up as needed
  • Supervision of staff
  • Approve invoices
  • Approve time sheets, track work records and calls
  • Prepare vacancy reports as requested
  • Keep work area in good order, and maintain inventory of office supplies
  • Assign and oversee the follow through on work order requests
  • Obtain referrals through Coordinated Entry and/or Sec 8 waiting list
  • Show apartments to prospective residents
  • Coordinate with new resident and Services to accomplish a smooth move-in
  • Work with Service providers to orient new resident to unit and to site policies
  • Complete move out inspections, and provide accounting dept. with information to prepare the security deposit
  • Coordinate preparation of the unit for re-rental, keep unit secure during vacancy
  • Draft notices to residents, upon approval of the Portfolio Manager
  • Work with various service providers in all aspects of resident’s tenancy (rent, lease violations, activities, etc.)
  • Carry out additional duties as assigned by the Portfolio Manager in order to properly operate, manage and maintain the property
  • Insuring the cleanliness of the building, common areas and grounds
  • Perform other reasonable business-related duties as assigned.
  • Assist in organizing the operations of the development and to complete the required tasks without regular, specific instructions.
  • Consult with the Portfolio Manager on an on-going basis, and keep the Portfolio Manager fully informed.
  • Compose himself/herself with the utmost professionalism at all times to create the best possible image for the development.
  • Assist in making the decisions necessary to schedule, coordinate and accomplish the duties and responsibilities as listed.
  • Arrange for weekend and after-hours coverage, as needed.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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