Site Manager

Take 5 Car Wash

1d•Onsite

About The Position

Lead & Develop the Team As the senior on-site leader, you will: Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members Build and reinforce a positive, growth minded culture grounded in company values (Based on the expectation to build a positive, growth minded culture) Conduct ongoing development conversations and ensure readiness of future leaders Ensure all staff follow safety, customer service, and operational standards consistently Deliver an Exceptional Customer Experience Champion a welcoming, service-oriented environment where every customer feels valued Resolve escalated concerns and coach the team on best-in-class customer engagement Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers Oversee Site Operations & Equipment Performance Own all daily operational workflow and ensure efficiency, accuracy, and safety Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support Ensure the site consistently meets company standards for quality, cleanliness, and throughput Analyze operational metrics and implement improvements to increase performance and reduce downtime Drive Sales, Profitability & Business Results Set and manage site-level sales, membership, labor, and operational targets Lead sales initiatives, promotions, and team‑wide upselling behaviors Monitor KPIs and adjust staffing, processes, or workflow to achieve results Manage site expenses, inventory, and cost controls Ensure Safety, Compliance & Brand Standards Enforce all health, safety, and environmental protocols Ensure adherence to company policies, operating procedures, and quality standards Address risks, incidents, or equipment failures promptly and effectively Conduct regular audits and site inspections to ensure consistency and compliance. Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.

Requirements

Strong customer service mindset and excellent communication skills
Demonstrated leadership, teambuilding, and performance management abilities
Ability to operate effectively in a fast paced, hands-on outdoor environment
Strong problem-solving and decision-making skills
Reliable, self-motivated, organized, and capable of independently running all aspects of site operations
Flexible schedule, including weekends and holidays
Ability to stand for long periods and perform light physical tasks

Nice To Haves

Previous site management or multi‑team leadership experience
Experience in retail, service, hospitality, or other customer facing roles
Mechanical aptitude for overseeing equipment checks and maintenance
Experience with sales-driven environments or membership programs

Responsibilities

Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members
Build and reinforce a positive, growth minded culture grounded in company values
Conduct ongoing development conversations and ensure readiness of future leaders
Ensure all staff follow safety, customer service, and operational standards consistently
Champion a welcoming, service-oriented environment where every customer feels valued
Resolve escalated concerns and coach the team on best-in-class customer engagement
Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers
Own all daily operational workflow and ensure efficiency, accuracy, and safety
Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support
Ensure the site consistently meets company standards for quality, cleanliness, and throughput
Analyze operational metrics and implement improvements to increase performance and reduce downtime
Set and manage site-level sales, membership, labor, and operational targets
Lead sales initiatives, promotions, and team‑wide upselling behaviors
Monitor KPIs and adjust staffing, processes, or workflow to achieve results
Manage site expenses, inventory, and cost controls
Enforce all health, safety, and environmental protocols
Ensure adherence to company policies, operating procedures, and quality standards
Address risks, incidents, or equipment failures promptly and effectively
Conduct regular audits and site inspections to ensure consistency and compliance