HERITAGE HOUSE - Site Manager

Legacy Behavioral Health Services Human Resources • Dixie, GA

1d

About The Position

Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Residential Site Manager to oversee our BROOKS ITR/HERITAGE program in Dixie, and,Valdosta GA. The Site Manager works under the direct supervision of the Residential Program Director and supervision of the fully licensed therapist(s) will supervise day to day operations 24/7 of assigned Legacy Behavioral Health Services (LBHS) Residential Programs. The Site Manager is responsible for staff scheduling, staff compliance to assigned training and education, oversight of HR related issues, ensuring clinical care, documentation of care, billing, quality programming and regulatory compliance are met at all times. Monitors protocol compliance to ensure person served take medications as prescribed, have transportation available, receives daily skill building per program requirements, are linked to community resources and programs and follow household rules. All financial decisions such as ordering supplies, changing schedules, making staff assignments, authorizing overtime, hiring/terminating staff etc. are made in collaboration with the Residential Program Manager. The Site Manager has responsibility of the physical environment and infection control standards. Site Manager is responsible of staff and person served safety ensuring that care is provided in safe and ethical manners. It is the expectation that Site Manager will facilitate the effective throughput based on the programmatic expectations, so all beds are utilized efficiently. Care coordination and community collaboration including close collaboration with all LBHS related programs is expected.

Monitoring and managing program expenses and revenues is part of the job and that is done with the Residential Program Manager and/or Residential and Housing Program Director minimum monthly. It is the expectation that Site Manager always has all assigned programs ready for survey as it comes to DBHDD, CARF, DCH/HFR or any other related regulatory bodies including licensure related surveys. Follows the program requirements as described in the DBHDD Provider Manual and program specific contracts. Expected to develop and Implements Action Plans to address any areas not meeting organizational/regulatory standards. Daily monitoring on billing and documentation practices is expected. Must possess the ability to multi-task, flexible with work hours with 24/7 availability. Ability to provide clinical care when needed. Approximately 50% of work may be designated as clinical care.
Ensures that all services are provided are done within the guidelines. Contributes to positive staff, person served and stakeholder satisfaction. Communicates all complaints and grievances timely and appropriately by reporting to according to established guidelines. Participates in all coalition meetings and trainings as identified by the DBHDD. Other duties as assigned.

Requirements

• Hs Diploma/GED
• Minimal Level 4 practitioner with at least 3 years of experience working with individuals who have substance use disorders required
• Valid GA DL in good standing is required
• Meets paraprofessional requirements during first 60 days of employment
• Proficient with Word, Excel and Outlook required
• Must possess the ability to multi-task, flexible with work hours with 24/7 availability
• Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines
• the physical demands include but are not limited to good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard
• The position requires prolonged periods of sitting at a desk and working on a computer, intermittent physical activity, including standing, walking, bending, kneeling, and stooping
• Must have the ability to lift, carry, push, or pull objects up to 20 pounds

Nice To Haves

• Certified Peer Specialist or individual who can earn the certification within 12 months is preferred

Responsibilities

• staff scheduling
• staff compliance to assigned training and education
• oversight of HR related issues
• ensuring clinical care
• documentation of care
• billing
• quality programming
• regulatory compliance
• Monitors protocol compliance to ensure person served take medications as prescribed, have transportation available, receives daily skill building per program requirements, are linked to community resources and programs and follow household rules
• responsibility of the physical environment and infection control standards
• staff and person served safety ensuring that care is provided in safe and ethical manners
• facilitate the effective throughput based on the programmatic expectations, so all beds are utilized efficiently
• Care coordination and community collaboration including close collaboration with all LBHS related programs
• Monitoring and managing program expenses and revenues
• always has all assigned programs ready for survey as it comes to DBHDD, CARF, DCH/HFR or any other related regulatory bodies including licensure related surveys
• Follows the program requirements as described in the DBHDD Provider Manual and program specific contracts
• develop and Implements Action Plans to address any areas not meeting organizational/regulatory standards
• Daily monitoring on billing and documentation practices
• provide clinical care when needed
• Ensures that all services are provided are done within the guidelines
• Contributes to positive staff, person served and stakeholder satisfaction
• Communicates all complaints and grievances timely and appropriately by reporting to according to established guidelines
• Participates in all coalition meetings and trainings as identified by the DBHDD
• Other duties as assigned

Benefits

• Health Insurance- We offer top-quality and affordable State of Georgia insurance benefits to all full-time employees. We have several options are available with Blue Cross Blue Shield and United Healthcare
• Flexible Benefits- We offer Group Term Life, Dependent Life, Accidental Death, Short, and Long Term Disability, Dental, Vision, Legal Insurance, Long Term Care, Medical/Dependent Care Spending Accounts, and Specified Critical Illness insurance
• Competitive pay- We offer competitive compensation that is regularly compared to the market and factor in comparable work experience and education
• Paid Holidays- We offer 9 paid holidays per year
• Paid Time Off- We offer PTO that can be used for personal or sick leave
• Retirement- We offer two retirement plans a 401k with a 3% match after one year of employment and a 457
• Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling session

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees